-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 SCO Woes III: 6 weeks later. I still can't buy a license from SCO. by Drew
It has been six weeks since my initial contact with SCO regarding getting a license for my Linux appliance server business, and SCO's apathy towards the sale is as great as it ever was. If I didn't know any better, I'd say their sales department now has a well orchestrated circle of runarounds to keep you from actually pinning anybody down. I left off my last letter in this series with a phone call to my friendly sales rep who had promised to call me back within days. I never received a call back from that rep, and left them a couple more friendly messages asking for information to no avail. Feeling left out in the cold, I called the SCO main sales line and asked to be routed to a sales person who could help me with buying Linux server licenses. I was routed to a regional sales rep, whose voicemail got a polite request for information, again with no response. I called the main SCO sales line again and told them that I _really_ needed to talk to someone about a sale, as I was ready to purchase, and couldn't find anyone to take my money. I was routed to _another_ sales rep in my area, and since he was of course not immediately available, I left another voicemail. This one at least called back. He didn't have any Linux license information for me, but took my questions (including "how can I buy this now?") and promised me a callback. Sound familiar? I didn't receive a callback with any answers, but I did receive an email from this new rep telling me that the _original_ person I had talked to would be contacting me within a couple days with answers. It has been 6 days since my latest broken promise from SCO, and I'm really not wondering why they are a doomed company, with the way they treat their potential customers. Once again, I have called that original SCO rep and requested information and a followup on my original questions. This was all on voicemail of course, since actually getting a SCO rep on the phone is apparently a task worthy of a congressional medal. I have a request of Linux (or really any) news organizations. Find two or three of your best reporters and have them try, in the nicest way possible, to buy a Linux license from SCO. I'm having absolutely terrible luck, despite my most gracious attempts, to throw money at SCO (in return, of course, for the famed license). I can't believe that a sales force is this incompetent, or instead of that possibility, that SCO could be so blatantly outright in their lying about license availability. Darl, reading this? Sell me a license. If it is in fact available, fire your sales force for incompetence. - -drew - -- M. Drew Streib <[EMAIL PROTECTED]> Independent Rambler, Software/Standards/Freedom/Law -- http://dtype.org/ -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.3 (GNU/Linux) iD8DBQE/hXdx2MO5UukaubkRAlL9AJ9wh/flnMP0bZiQ7R/pKqAWteQarwCgpxPo RtlrEhtOcnAZReIo1a09ptM= =9fks -----END PGP SIGNATURE----- _______________________________________________ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc -> http://smtp.linux-sxs.org/mailman/listinfo/linux-users
