Il 20/10/22 08:29, Steve Litt ha scritto:
On Wed, 2022-10-19 at 11:26 -0400, Scott Kostyshak wrote:


How about a maximum of one use of "RTM" per year? Use it wisely.

This is impractical, because there are so many people who ask questions without 
one
minute's research.


I would be in favor of a policy that encourages respectful, and
informative, replies.

The preceding sentence sounds great in theory, but in practice how do you 
enforce it
non-selectively. What about the guy who keeps getting in little digs until the
target gives it to him full force? There are people who specialize in staying 
just
within the margins, continuously poking at their target, and then chuckle when 
the
target is declared to have infringed the rules.

You know, the LyX project should have a prominent and obvious document stating 
the
following:

* Be nice, pleasant and helpful

* Interleave post

* Trim all irrelevant quoted context

* Before emailing:

        * Do at least 15 minutes research
        * Try to make a Minimum Working Example

Naturally, the whole concept of a MWE and instructions how to make one should 
also
be explained, probably as a link to "Try to make a Minimum Working Example". You
might even add that about 2/3 of the problems get solved without help if the 
person
makes a real MWE.

Also, interleave posting and context trimming should be explained.


SteveT

My two unrequested cents. This is a 15 mail chain where:

1. Poster is nice, gives MWE and image with result.
2. An equally nice person gives a meaningful answer linking a library and even providing an example. This could have stopped here. 3. One person complains and spawns a 12 mail conversation about the legitimacy of the question, ultimately pondering Lyx's netiquette.

For me personally, in a list usually so polite and spam free...

Things I'd rather do:
- sometimes spend a little time answering off-topic questions (for me it usually is about CSS)

Things I'd rather not do:
 - be pedantic about rules

In the time I write a complaint I can usually write an answer, or even faster, ignore the mail. Just sayin'

--
Lorenzo
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