On Thu, Sep 17, 2009 at 02:44:08PM -0500, Chris Barnes wrote: > Which tells me: > * the problem is not the mailman list > * the problem is not the mail server
I'd not rule either of those out, or things like MUA or user(s). > She is not in the "blocked users" section of the Sender filters > I have poured through the log files and can't find ANYTHING. > Where would I begin looking to try to determine why this user can't send > messages to the list? Presumably, you're meaning the Mailman logs, and those of your MTA. I'd be looking for the messages sent which *did* get through, and how they got through, and then comparing with the messages that didn't. I can't remember (or particularly care) how Postfix logs, but presumably, there's a reject log, as well as a delivery one. Having established the mail to MTA, I'd look and see if the message was: (a) destined to Mailman (b) routed to Mailman (c) lost in the ether (which could e.g., be due to anti-spam/malware) It may be worth looking at the user's FCC items: to check where she's sending to. Another thing could be to simulate sending the message. Other things to consider, the appropriate headers that are being sent (particularly, say From:, Sender: &c) and check those match the list-membership. I'd be asking the user "have you changed anything in your mail-app?". > System: Debian Linux. Postfix. Mailman v (ok - how do I find my mm > version?) A variety of ways: if you installed through apt/packages "dpkg -l | grep mailman" /path/to/mailman/Mailman/Version.py http://path/to/mailman/listinfo for starters. -- ``What the bloody hell is the point of 24-hour rolling news if it doesn't carry terrifying-lizard-related news?'' (Anthony Wells, on learning from the web that `a giant lizard is terrorising Beirut') ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://wiki.list.org/x/QIA9