Sriram Ramkrishna wrote:

> I suspect the reason we are doing what we are doing is because
> we have no concrete ideas on how to find out what people want.
> I can postulate that we find the problem of outreach to be either
> more interesting or easier conceptually to deal with than finding
> out what our customers want or we think we know what they want.

Should we be doing DesktopUseCases to help us along ?

Regards
Sankarshan

ps: Intel's ethnographic unit was doing some work on that in APAC

-- 

You see things; and you say 'Why?';
But I dream things that never were;
and I say 'Why not?' - George Bernard Shaw
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