On Mon, Nov 12, 2012 at 4:12 PM, Andre Klapper <ak...@gmx.net> wrote:
> On Mon, 2012-11-12 at 15:17 -0800, Sriram Ramkrishna wrote: > > But I am looking for some good people who can fill the role of > > community manager. Clearly, we have a problem relating to our user > > base and some of the decisions have become more controversial than it > > needs to be. > > Could you elaborate a bit more what you expect a community manager to > do, especially refering to GNOME? > > Sure. Here is what I envision: The community managers are the interface between the general community and GNOME project. Primarily, their goal is to communicate GNOME design goals, address concerns and common mis-characterizations of GNOME. CM will monitor mailing lists, blogs, and other places and engage. I used to do this quite often back during the 3.0. I will say that it was somewhat effective. It was especially effective with kernel developers who I think have a better opinion of GNOME than initially, but the contact must be continual. Additionally, I want to add a filter on issues that are relevant or different than the common complaints we have. That might require filing bugs on their behalf or maybe suggesting solutions. Like I did for Linus or others. Another important aspect is that you want to also raise the profile of community management. They should have some input in release-team decisions. At work, community managers exist for Yocto and are a big part of how Yocto works and something we take seriously. CM will need a thick skin, and will probably need to give a steady drumbeat of information with an even, friendly tone, without getting emotional. sri andre > -- > Andre Klapper | ak...@gmx.net > http://blogs.gnome.org/aklapper/ > >
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