Black screen and white cursor? Daniel Ratliff
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Tuesday, September 23, 2014 6:14 PM To: mdtosd@lists.myitforum.com Subject: [MDT-OSD] RE: Trouble imaging OptiPlex 9020 with Win 8.1 And we're back to more problems with this model imaging 8.1 with ConfigMgr OSD. It says it's installing drivers, goes through the rest, but just comes up with a black screen at the end. Very frustrating! I've tried two different driver packages (including the most recent). Argh... Mike From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Thursday, September 4, 2014 8:36 AM To: mdtosd@lists.myitforum.com<mailto:mdtosd@lists.myitforum.com> Subject: [MDT-OSD] RE: Trouble imaging OptiPlex 9020 with Win 8.1 I rebuilt the Win 8.1 image, I think that may have resolved the issue. From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Wednesday, September 3, 2014 1:17 PM To: mdtosd@lists.myitforum.com<mailto:mdtosd@lists.myitforum.com> Subject: [MDT-OSD] RE: Trouble imaging OptiPlex 9020 with Win 8.1 Sorry, should have specified, this is ConfigMgr 2012 OSD. From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Wednesday, September 3, 2014 1:08 PM To: mdtosd@lists.myitforum.com<mailto:mdtosd@lists.myitforum.com> Subject: [MDT-OSD] Trouble imaging OptiPlex 9020 with Win 8.1 We've had multiple 9020's that are just plain stubborn. It appears to image fine, but when you log in, it takes FOREVER going through the preparing apps, almost ready, etc. screen, then eventually it goes to a lock screen. When you try to log in again, you get a black screen with a cursor. Googling says this might be a display driver issue. I disabled all the display drivers, still having problems. I can't even get into safe mode. I've tried different driver cabs, currently using the 8/28 release from Dell's site. Anyone else have issues with this model? Best Regards, Mike Murray Desktop Management Coordinator - IT Support Services California State University, Chico 530.898.4357 mmur...@csuchico.edu<mailto:mmur...@csuchico.edu> The information transmitted is intended only for the person or entity to which it is addressed and may contain CONFIDENTIAL material. If you receive this material/information in error, please contact the sender and delete or destroy the material/information.