*The Business Process Analysis Working Group (BPAWG) presents:* "*The Berkeley Desktop Ecosystem*” (description below)
Monday, Nobvember 24, 2014 3:00-4:30pm 150 University Hall *Presenters:* *Ben Gross, *Manager, Endpoint Engineering and Infrastructure, IST *Description:* The Berkeley Desktop is the campus-wide standard environment for desktops and laptops. The goal is to provide a reliable, secure, and integrated administrative computing environment that reduces the amount of time faculty and staff spend maintaining their computers. A standard environment combined with automated maintenance should mean fewer problems with overall better support. This is all well and good but how do we measure success (or failure, but hopefully we can avoid that)? Measurement is complicated by the fact that we want to be able to accurately capture both cost reductions as well as service improvements in a ecosystems that includes software, hardware, and services. We have been working on a model for Total Cost of Ownership (TCO) of campus desktops and laptops. Please join us for a discussion of how to measure and improve desktop computing on the Berkeley campus and what this might mean for lowering the cost of providing IT support for campus. Berkeley Desktop https://desktop.berkeley.edu/ Software Central https://software.berkeley.edu/ Best, James ****BPAWG Mission and Purpose**** BPAWG, a University of California, Berkeley community of practice, offers a forum for the discussion of business process analysis and associated methods, tools, and strategies. While each of the following is deserving of its own forum, BPAWG brings the UC community of interest together to discuss how these disciplines intersect, interact and add value to each other. BPAWG meetings offer demonstrations, discussions and opportunities to meet with experts and colleagues working in these areas: *Business Process Analysis *Project Management *Organizational Development *Change Management *Systems Analysis and Design For more information about BPAWG, visit: http://stafforg.berkeley.edu/org/business-process-analysis-working-group -- -- James Kent Dudek <http://www.linkedin.com/pub/james-kent-dudek/6/a94/458/> Director of Organizational Strategy Student Affairs Information Technologies (SAIT) <http://sait.berkeley.edu/> 1950 University Avenue, Suite 200 -- MC#4490 University of California, Berkeley 510.501.3712 -- Skype: james.kent.dudek We are One IT! <http://itactionplan.berkeley.edu/one-it> Business Process Analysis Working Group (BPAWG) <https://docs.google.com/a/berkeley.edu/document/d/1NLUMZpq6arrwIF7pRELnnGCvKEfV-H_HziLOKfxFuxs/edit> Video archive <http://www.ustream.tv/channel/bpawg-at-berkeley> -- Website <http://stafforg.berkeley.edu/bpawg/> -- Resources <https://drive.google.com/a/berkeley.edu/?tab=mo#folders/0BxDc3W7_6YvRaWloeFJnV0VUMm8> We are Berkeley: <http://vcaf.berkeley.edu/initiatives/our-change-agenda/operating-principles> We include and excel, together. We imagine and innovate. We simplify. We are accountable to each other. We focus on service.
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