Abhigyan - fascinating! Would love to include your thesis in our mDirectory on MobileActive.org. Would you share it there (you can upload directly at http://mobileactive.org/welcome, or send to us and we'll do it for you. )

There is a lot of interest in using voice for information services and India is far advanced there but we have not asked a lot of questions about good design given the specific populations voice services might be targeting. Would love to see the entire paper, and am copying MobileActive-Discuss where there was some conversation recently about voice services. Thanks!

Best,

Katrin

On Nov 15, 2010, at 1:24 PM, Abhigyan Singh wrote:

Hi Katrin,

I am replying to an old thread but I feel this will interest members of mobile active/ mobile-society groups.

My recently finished master's thesis (title: Design Opportunities and Challenges in Indian Urban Slums - Community Communication and Mobile Phones) is based on two ethnographic field studies done in urban slums of India. There are many interesting practices of mobile phone use where social meanings of communication are shared and constructed. For example, the way locals use missed call or beeping to communicate. There are examples on how even non-communication has a meaning. As the cost of 1 min. of phone call cost the same as 1 sms on many networks many participants communicated how they have increasingly started to make phone calls.

Further, the communicative ecology of residents clearly shows the prominence of 'voice' or oral mode of communication. The information in local context is shared, maintained, communicated in oral form. There are many informal 'human nodes' who facilitate the community communication forming an informal network which helps in addressing various informational needs of the local community. Relationships, trust and social bonds play crucial role in context of community communication at urban slums in India. Face-to-face communication and voice call remains very important. In my thesis I have tried to address these issues and many more to identify design opportunities and challenges for mobile based community communication services.

You can see/download a visual overview of my thesis research from: 
http://www.slideshare.net/abhigyan1107/masters-thesis-presentation-abhigyan-singh

If you wish to know more about the work then please feel free to write to me.

Best Regards,
Abhigyan Singh
LinkedIn: http://in.linkedin.com/in/agsingh
Sample Portfolio: 
http://www.slideshare.net/abhigyan1107/portfolio-abhigyan-singh
CV: http://www.slideshare.net/abhigyan1107/cv-abhigyan-singh-5380529




Edelleenlähetetty viesti alkaa:

Lähettäjä: Katrin Verclas <kat...@mobileactive.org>
Päiväys: 10. elokuuta 2010 klo 1.54.59
Vastaanottaja: <richard.l...@telenor.com>
Kopio: <mobile-society@googlegroups.com>
Aihe: Vastaus: [mobile-society] Clive Thompson on the Death of the Phone Call
Vastaus: <kat...@mobileactive.org>

Richard - thanks for sending this around. However, this is so very American-centric ;) Clive clearly has not visited India much, the fastest-growing mobile market today. With per-second billing there for phone calls, people are chatting away much more so than they are texting. And interruptions are fine - the social tolerance for an unannounced call is very different in other parts of the world. This would be a very rich field of inquiry - the prevalence of calling and social uses of it and how they change with different tariff schemes and cultural contexts. Wonder wether anyone has written intelligently about this aspect of phone use particularly. It certainly makes a huge difference in regard to designing appropriate mobile services!

Thanks!

Katrin



On Aug 6, 2010, at 8:30 AM, <richard.l...@telenor.com> <richard.l...@telenor.com > wrote:

Dear all,

Here is an interesting piece by Clive Thompson on voice calls, etc. It is interesting that a device that was originally designed to talk into has morphed into a texting, picture taking, net- surfing, all purpose electronic item.

http://www.wired.com/magazine/2010/07/st_thompson_deadphone/

Rich L.




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MobileActive.org
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skype/twitter: katrinskaya
(347) 281-7191

A global network of people using mobile technology for social impact
http://mobileactive.org


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skype/twitter: katrinskaya
(347) 281-7191

A global network of people using mobile technology for social impact
http://mobileactive.org

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