Mr Gabriel wrote: > Is it possible to do the following; > > There are five people, three groups of people who should be notified in > case of any issues. the three groups of people each have three ways of > being notified. > > Group One -> Help Desk Team > Group Two -> IT Support Team > Group Three -> Management > > First notification is email, the second is text message, and the third > one is by phone. Email is already configured. We have a perl script that > can be run to send messages, and also a perl script that can connect to > our asterisk boxes to make calls. > > On the first alert, notify group one by email, and ignore the second and > third group. > If no acknowledgment is recieved, run perl script for SMS with group one > by, and group two notify by email > If again no acknowledgment is received, run script for phone calls, and > script for SMS/email to group three. > > > I would like to know if such a setup is possible, and any hints and tips > as to where I should be looking to figure it out. Before I forget, how > can I invoke an external script, which is stored on the same server as > nagios?
You should be able to do all that you want to do by using escalations. http://nagios.sourceforge.net/docs/3_0/escalations.html I'm not certain how to invoke external commands using escalations, but you can notify the first to your e-mail, wait however many minutes for the second notification and have it go to group 2, and then wait another x amount of minutes, then notify group 3. Escalations should be the ticket for what you want. Regards, Max ------------------------------------------------------------------------------ This SF.Net email is sponsored by the Verizon Developer Community Take advantage of Verizon's best-in-class app development support A streamlined, 14 day to market process makes app distribution fast and easy Join now and get one step closer to millions of Verizon customers http://p.sf.net/sfu/verizon-dev2dev _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null