Thanks very much for the replies. This is the answer I was looking for with
the external commands. After reading my orig posting, I did realize I didnt
want to ack it but schedule/reschedule the check.
Your answers will put me where I need to be.
Thanks Jim & Joerg
Happy New Years All
Steve
> Date: Wed, 29 Dec 2010 18:10:17 +0100
> From: pitchf...@ederdrom.de
> To: nagios-users@lists.sourceforge.net
> Subject: Re: [Nagios-users] A Question on Console Alerts for a Help Desk
>
> Jim Avery wrote:
> > On 29 December 2010 15:51, steve f<a31mod...@hotmail.com> wrote:
> >
> >> The Help Desk uses a menu to stop& restart services, etc. Is it feasible
> >> (
> >> realistic ) for the menu command to add a snippet of code to put the
> >> nagios
> >> check for that service/host in awk mode for say 5 minutes so anyone who
> >> sees the alert on the screen would know that its being addressed?
> >>
> >> Is there an easier way to do this?
> >
> > There isn't an easy way to ack it for 5 minutes, as you can't ack it
> > until it's in a hard state. I would instead get your menu script to
> > schedule downtime in Nagios for that service for 5 minutes by
> > submitting an external command to Nagios. I would say this is a
> > feasible and realistic thing to do, yes. But .. I don't know how you
> > operate your distributed Nagios setup. So long as only one of your
> > Nagios servers is used for the web front-end this should be easy. If
> > various people use various of the distributed Nagios servers for their
> > web front end it could be a challenge setting up your menu system to
> > submit the external command to the right server.
> >
> > See:
> >
> > http://nagios.sourceforge.net/docs/3_0/extcommands.html
>
> Instead of scheduling downtime its also possible reschedule the next service
> checks to now + 15minutes for example.
>
> http://old.nagios.org/developerinfo/externalcommands/commandinfo.php?command_id=30
>
> Joerg
>
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