If you go to "Acknowledge" a host or service in a problem state, there is a checkbox for whether or not to send a notification. If you want the notification use the "Acknowle this service problem" link instead of the "Add Comment" link.

On 5/21/2012 5:41 PM, Ajay Jethani wrote:
I'd like nagios to send an email after I leave a service comment through the web dashboard. The purpose of this would be that it would send a mail to the contact list that someone is working on the issue at hand and to track this information over time (how long it takes to resolve and issue and what the solution was and so forth).

Is support for Nagios being able to send a mail when leaving a service comment built in?




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Live Security Virtual Conference
Exclusive live event will cover all the ways today's security and 
threat landscape has changed and how IT managers can respond. Discussions 
will include endpoint security, mobile security and the latest in malware 
threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
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