Hi - wonder if someone can explain this to me, or tell me if I'm defining
my service incorrectly. I have a simple TCP check as such:
define service{
use remote-service
service_description DESKTOP SNA SERVICE TCP 4097
notification_interval 5
hostgroup_name desktopsnahisservers
contact_groups dtns-admins24x7
contacts tdwilkn
check_command check_sts!4097
}
define serviceescalation{
hostgroup_name desktopsnahisservers
service_description DESKTOP SNA SERVICE TCP 4097
first_notification 2
last_notification 0
notification_interval 5
contacts tdwillc
}
Is it ok to have both contact_groups and contacts defined in the same
service? I ask because this check failed for a couple of hours over the
weekend but looking in the nagios log I can see that on the first
notification both dtns-admins24x7 and tdwilkn got an email. But then every
5mins ONLY dtns-admins24x7 got an email - tdwilkn received nothing more
when he should have.
I also have a serviceescalation defined and this worked as expected with
tdwillc also getting an alert every 5mins after the 2nd failure.
Any help would be appreciated.
Thanks - Julian.
Julian Grunnell | Unix Analyst, Infrastructure | TD Direct Investing
T: +44 (0) 113 346 2824 | M: +44 (0) 7889 352527
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