W2Knews[tm] (the original NTools E-News) Electronic Newsletter Vol. 5, #17- April 17, 2000 Published by sunbelt-software.com since 1996 - ISSN: 1527-3407 'Immediate Notification Of Important Windows NT/2000 Events' ******************* over 600,000 SUBSCRIBERS***************** This Issue of W2Knews contains: 1. EDITORS CORNER: * Market correction in tech stocks / Microsoft legal scene / W2Knews mentioned in Forbes magazine 2. TECH BRIEFING: * New attack in quota tool wars 3. NT RELATED NEWS: * Microsoft TechNet now helps with W2K deployment * Microsoft website posts Giga/Sunbelt reliability survey * System administrator lesson learned * '50+ IP Address' bug in W2K is pest for ISP's 4. NT THIRD PARTY NEWS: * STAT now scans for Windows 2000 security holes * March 2000 'Surprise Hot Seller': Event Log Monitor * Case Study: Solution for Database Administrator worries 5. HINTS AND TIPS: * Some More Very Useful W2K&AD Books / Free AD seminars 6. THE NT/2000 STOCK WATCH - Friday April 14, 2000 (not pretty) 7. HOW TO USE THE MAILING LIST Instructions on how to subscribe, sign off or change your address. *************************SPONSOR******************************** BECOME A WINDOWS 2000 MAGAZINE PARTNER Smart companies are joining forces in new and creative ways to achieve success. Join this trend by becoming part of the Windows 2000 Magazine Network Partnership Program. Extend the depth and breadth of your Web site by syndicating our content or earn commissions by sending us new subscribers. Partner with us and achieve your Internet goals. http://www.win2000mag.net/affiliateprog/affiliateprog.html **********************WHAT IS W2Knews?*************************** Sunbelt W2Knews (the original NTools E-News) is the World's first and largest E-Newsletter designed for NT/2000 System Admins that have the job to get and keep NT up & running in a production environment. Sunbelt launched this electronic newsletter early 1996. Every week we keep the Windows NT/2000 community informed and aware of new developments of NT and 3-rd party System Management Tools. You get hints and tips that will enable you to better utilize and understand Win NT/2000 and help to pass your Certification Exams. Info and Stu's bio: http://www.sunbelt-software.com/w2knews.htm Via (separate) NTools E-NewsFlashes we will send you important breaking news like new service packs, killer viruses, etc. Sunbelt Software is the first and largest provider worldwide of Third Party System Management Tools for Windows NT. Tell Your Friends! All back issues are here, searchable and indexed on key words: http://lyris.sunbelt-software.com/scripts/lyris.pl?enter=nt-list&text_mode=0 ------------------------------------------------------------------- 1. "EDITORS CORNER" Hi NT/W2K Pro's, Nasdaq got a small push down a little while ago when Microsoft stock dropped due to the Department of Justice case developments. A few days later some more tech stocks dropped. Next thing you know is that the Nasdaq loses 25% of its value. Now, I'm not saying that this correction was caused by the MS-case but it may have helped together with current inflation fears. What is wrong with the Tech Stocks? Nothing. This is just a market correction that also spread to the Dow. It was about time. In the US, more than 50% of the households are actively invested into stocks and this means more momentum in the up- and downswings. If you look at the longer term graphs (1-5 year or more) you will see what goes up must come down. Nothing the matter really, it's just that the media sensationalize it. They are still way up over last year. I would not be surprised if they keep falling some more. And now the MS case. So, the judge has ruled they are guilty of monopolistic behavior. What does that mean for us? Nothing really. This case is going to drag on through the courts for years if no settlement can be agreed upon. Just continue to run NT and plan carefully towards your coming W2K migration. If you already run wall-to-wall W2K, congrats! You've got less headaches than before and a much more stable environment. And your W2Knewsletter was featured in an article on the Forbes Website where they discussed the challenge of keeping contact with your community via email. You thought email is simple? Think again. When you get over a few thousand it becomes pretty complex! Read about it at: http://www.forbes.com/forbes/00/0417/6509428a.htm And if you have not checked out the new Sunbelt website yet, now is the time to do it: http://www.sunbelt-software.com/index.htm Warm regards, Stu. Email me with feedback at: [EMAIL PROTECTED] PS. If you want to get MCSE Windows 2000 Certified... FREE, find the new E-Coupon further down in this newsletter. *************************SPONSOR******************************** NOW EMAIL AND FAX ARE ONE! Why continue struggling to keep-up with the demands of desktop messaging when you can outsource it to NetMoves, the leader in IP fax solutions? Add inbound and outbound desktop faxing across your entire enterprise in a matter of days -- without adding hardware, software or retaining users. What could be easier? http://www.netmoves.com/cgi-bin/url?who=Sunbelt&what=mailer **************************************************************** 2. TECH BRIEFING: * New Attack In Quota Tool Wars Disk Quota Tools are still one of the most popular utilities that system administrators implement on servers. Why? Very simple actually. Runaway disk space consumption by users (or programs) is very expensive in more than one way, and the second reason is that full disks can cause actual system downtime. Disk Quota Tools arrived very early on the NT scene. If I recall well, it was late 1995 that NTP software's Quota Manager fired its first salvo's into the market. A while later we saw Northern Tech- nology's Quota Server march on the field and late 1997 W.Quinn's Quota Advisor arrived at the battlegrounds. These are the three major players in the third party quota wars. There are two very different ways you can limit disk space. This is what I call first and second generation disk quota technology. But conceptually it's really easy. First you assign disk space quota's. (who gets how much space) Then you check who is using how much. Here is where the 'generation' difference kicks in. First Generation tools check AFTER the disk quota limit has been reached. Example: Bob User has 50Meg disk space quota. He's got 40Meg filled up and saves another really big 40Meg movie file to his space. He now hogs 80Meg disk space. First Generation tools only NOW lock him out of his space and tell him to delete stuff. Second Generation tools check the disk quotas in real time, and do not allow exceeding the quota. Example: Bob User has the same 50Meg disk space quota. He's got 40Meg filled up. He now tries to save that same 40Meg movie file to his disk space on the file server. The Second Generation tool looks immediately at this and thinks: "Oh, that is Bob User trying to save 40Megs. How much is his quota? It's 50. How much is he trying to save? Another 40? Naughty Bob". and now it immediately reports back to Bob: "Bob, sorry but you are over quota and you cannot save this file". I'm sure you see the difference. First Generation tools only control quota's after the damage has been done. Second generation ones prevent the damage from happening. So, what is the news in this area? Quota Manager is still first generation, no news there. Quota Advisor was second generation from the get-go and that is why Microsoft Redmond decided to standardize on it worldwide. One other advantage is that second generation tools are able to put disk quotas on individual NT user accounts. First-gen tools cannot do that. The latest development is that Quota Server has recently migrated from first to second generation. So two out of three are now 'second-gen tools'. W.Quinn recently even got a patent awarded for their innovative work using filter drivers to manage disk quotas. The continuous battle is not over of course. Once you start with managing your storage, more things become interesting. The next two main things are 1) Reporting (who uses how much and what _are_ those files) and 2) Trend Analysis (how fast is my disk capacity filling up, so when do I need to have more disks and capacity for backups). This is the direction these tools will move into, and if you are smart you take a suite of tools that do all of this in an integrated way. Ideally from the same vendor too! **************************************************************** 3. NT RELATED NEWS: * Microsoft TechNet now helps with W2K Deployment Microsoft's TechNet Web site is among the most popular help sites around if you ask NT system admins. It recently made an abundance of materials available to help you get grooved into W2K's latest technologies, and it includes a large area just devoted to issues relating to W2K deployment. Warmly recommended. Check it out at http://www.microsoft.com/technet/win2000/deploy.asp. ------------------------ * Microsoft Website posts Giga/Sunbelt Reliability Survey Many of you helped with the recent survey we did about the reliability of W2K. Here are the more detailed results posted on the Microsoft website, including some user feedback and Giga's so called 'alternate view' by Giga Analyst Laura Didio. http://www.microsoft.com/windows2000/news/external/gigasunbelt.asp Sunbelt and Giga did another survey about Hardware Reliability only a few weeks ago, and we are almost done with the analysis of the almost 1000 responses of that one too. You will see some very interesting results. Some hardware vendors are going to be surprised. ------------------------ * System Administrator Lesson Learned "If you manage one or more NT/2000 Systems and or databases, it is highly advisable to NOT get comfortable with your situation. Hardware WILL fail. Databases WILL become corrupt. Users WILL delete data if you let them. Continue to ask yourself "what if", and make 'worst case design' contingency plans for the unlikely and the impossible". This snippet of wisdom came out of the free Sunbelt sponsored MS-SQL- list server. You can subscribe to any of our 11 free forums over here: http://www.sunbelt-software.com/community.cfm ------------------------ * '50+ IP Address' bug in W2K is Pest For ISP's Computer Reseller News reported that W2K 2000 Server poses an admin problem for businesses using server configurations with more than 51 IP addresses. In short, the bug renders Windows 2000 Server's Domain Controller (DC) and Active Directory (AD) technology inaccessible. I'm not aware of a fix yet, but if it is there I will let you know in the coming newsletter. The glitch prohibits you from adding more than 51 IP addresses to a W2K Server configured as a Domain Controller. Doing so stops the server from authenticating users and prevents the administrative tools from working, the sources said. Smaller ISPs face the biggest risks because they often use a single W2K Server as both a DC and a Web server, solution providers said. Multiple Windows 2000 Servers now will have to perform the tasks of one server. Going to a multiple-server environment may not be an option for the smallest, resource-strapped ISPs. More over here: http://www.crn.com/ ***************************************************************** 4. NT THIRD PARTY NEWS: * STAT now scans for Windows 2000 security holes You probably all know that STAT (Security Test and Analysis Tool) is one of our best sellers in the NT security market. It's one of the most downloaded tools as well. The good news is that now STAT v3.0 can also be run against Windows 2000 systems. On Monday of this week Harris went live with "Update 3" for STAT version 3.0. Customers who own STAT can download this update from the Harris web site (www.statonline.com), and then run scans against Windows 2000 computers as well as Windows NT boxes. Update 3 contains about 50 vulnerability scans that are specific to Windows 2000. This number is growing daily. STAT's total database of vulnerabilities is now up to 850. Ever had that feeling of ACUTE PANIC that a hacker has invaded your network? Plug NT /2000's over 850 holes before they plug you. You _ have _ to protect your LAN _before_ it gets attacked. STAT is only US$ 795 per server and comes with 10 NT workstations included. STAT comes with a responsive web-update service and a dedicated Pro SWAT team that helps you to hunt down and kill Security holes. Built by anti-hackers for DOD sites. Download a demo copy before you become a statistic at: http://www.sunbelt-software.com/product.cfm?id=899 ------------------------ * March 2000 Surprise Hot Seller: Event Log Monitor You all know that you need to monitor your event logs. If you don't, some very critical events might escape your attention with potential downtime as the result. Sunbelt has always sold a lot of these tools but ELM has outdone itself last month. It was the Surprise Hot Seller! Just check out these very powerful features and you'll understand why it sells so well. Price per server is less than US$ 350 and you get volume discounts on top of that. There are other products out there that are triple the price and do less. - Monitors Windows NT event logs real-time. - Monitors Alpha or Intel Windows NT systems from Alpha or Intel monitor consoles. - Installs on Windows NT domains, workgroups, or stand-alone. - Customizable views for displaying events grouped any way you like. Views are updated automatically as events occur. - Special display for Security events parses important information from the security logs for easy security tracking. - Monitors services, device drivers, processes, performance data. - Generates alerts on service/device state changes, runaway processes, and memory leaks. - Generates alerts on any performance counter thresholds you define. - Monitors HTTP, POP3, SMTP, and FTP running on any platform (Windows NT, Unix, etc.). - Monitor up/down status of any TCP/IP devices such as routers and printers. - Monitor and display SNMP traps from any SNMP managed device. - Forward SNMP traps from event log messages for forwarding to any SNMP management system. - Receive notification using customized beeps, sound files, and pop-up messages. - Receive notifications via SMTP or MAPI mail. - Receive notifications via alphanumeric or numeric pagers and groups of pagers. - Receive notifications by posting event information to Web forms (such as Web based pager services). - And quite a bit more. The developer is quite responsive so if you want other features built in, give us the data. Check out: http://www.sunbelt-software.com/product.cfm?id=533 and let your Account Rep or Reseller know how it went. ELM is really a formidable and affordable help in keeping your systems up & running. ------------------------ * Case Study: Solution for Database Administrator Worries I ran into a company that I thought offered a great solution if you run the Oracle database on NT. They will also have this same offering for SQL later this year. It is one of the first ASP's with a really cool way to help you manage your databases. Here is the Case Study about Mobile Engines, Inc. The Situation: Mobile Engines had a great idea: Provide content and applications to your mobile device anywhere, at any time. The content could be specific to a company, or could be ported from a web site. This is an idea that was timely, needed in the industry, and attainable through custom technology. They had the engineering staff, the management team, and the financial backing. The only thing missing was a DBA. The Problem: Mobile Engines chose Oracle as their database platform, counting on the proven scalability of the Oracle product line on Unix to simplify their plans for rapid growth. This choice allows them to focus on development and implementation, instead of worrying about the databases capability to handle their access load. What they found, however, is that Oracle database staff is expensive and hard to find. And finding a DBA with thorough knowledge of highly available, high performance environments if rarer still. They needed a resource they could count on to provide monitoring, analysis, and repair of database issues. The Solution: DBDoctor was chosen by Mobile Engines to monitor and analyze trends within the database, so that they could understand not only the current problems, but also what growth would do to their systems. DBDoctor provided the solution to their database monitoring needs, with very low overhead requirements on their database server. DBDoctor knew about problems before they occurred, resulting in virtually no unscheduled downtime due to database systems outages since August, 1999. By showing Mobile Engines graphs representing their physical I/O and other resource utilization, DBDoctor helped to distribute the load on the systems and increase overall performance. The daily reliability checks showed Mobile Engines how to design and implement a database that was robust and safe. And the performance tools increased the efficiency of the entire process. The DBDoctor alerting service notified ServMan database staff when a problem occurred in real time, and problems were fixed remotely. Notification was sent to Mobile Engines when a problem was resolved, but they rarely knew that the problem had existed prior to the fix being put into place. The Wrap Up: As a Database Monitoring ASP, ServMan is uniquely positioned to enhance the reliability and capability of our clients database systems. We show you how to make it fast and stable, and we assist with capacity planning. DBDoctor changes the database administration mindset from reactive to proactive, and by offering the experienced staff to repair problems that we find with our DBDoctor service, we can be your end-to-end solution for all your database systems needs. "The concise information generated by DBDoctor allowed Askaround, Inc. to visualize performance bottlenecks we never even knew we had. This service has given us a deep insight into the real needs of our Oracle Database." Brad Doctor, CIO, Mobile Engines, Inc. Log on to http://www.servman.com/sunbelt.htm for more information. ------------------------ ************************ NEW: E-COUPON ****************************** !! Special Offer for W2Knews Subscribers From SmartCertify Direct !! !! Get MCSE Windows 2000 Certified... FREE. !! !! SmartCertify Direct just made it easy and inexpensive for all !! !! you Microsoft network enthusiasts to get MCSE Windows 2000 !! !! certified. When you get their MCSE NT 4.0 course at the regular !! !! price, you'll receive the MCSE Win 2000 update course FREE! !! !! Since there's still a huge need for Microsoft NT 4.0 engineers, !! !! you'll need to be both MCSE NT 4.0 and MCSE W2K certified. !! !! Check out SmartCertify Direct's offer and mention the coupon !! !! code to get the MCSE Windows 2000 course FREE! !! http://www.smartcertify.com/offers/win2000_offer_a.asp?article=esn ********************************************************************* 5. HINTS AND TIPS: * Some More Very Useful W2K&AD Books / Free AD seminars I just got my hands on the following 3 very useful books: 1) Windows NT/2000 ADSI Scripting for System Administration ISBN: 1-57870-219-2 by Macmillan Technical Publishing. If you want to do in-depth scripting to get your job done faster this book covers ADSI for the admin of NT. 2000 and IIS and the final chapters about LDAP provide a solid foundation for exploring the new W2K features. Check our more detail over here: http://www2.newriders.com/cfm/prod_book.cfm?RecordID=73 2) Troubleshooting Windows 2000 TCP/IP ISBN: 1-928994-11-3 by Syngress publishing. TCP/IP is a standard networking protocol included in all Windows OS-es, but now the default in W2K. This book focuses on the MS implementation in W2K. It has guides for planning, testing and deploying a W2K TCP/IP network. A great troubleshooting help when you have connectivity problems. Check: www.syngress.com 3) Windows 2000 Configuration Wizards ISBN: 1-928994-08-3 by Syngress publishing. Ad you may or may not know, W2K is filled with a whole bunch of new time-saving Wizards. With these, you can manage W2K setup and configuration easier. There's quite a few: Active Directory, network connections, remote access, IIS, hardware, intellimirror and more. This is a good guide to understand what they do so that you 'know before you go' Check: www.syngress.com ------------ Don't miss NetPro's FREE seminar, Active Directory Unplugged: Ensuring the Reliability and Performance of Active Directory, at Microsoft offices nationwide. You'll learn how to ensure your directory's health so that you can deploy Active Directory with confidence. For dates and locations, visit NetPro at: http://www.netpro.com/company/events.asp **************************************************************** 6. THE NT/2000 STOCK WATCH - Friday April 14, 2000 It's not pretty my friends. And it will likely drop some more until the valuations are more in line with reality is my guess. (00s) SYMBL SECURITY CLOSE CHANGE VOL --------------------------------------------------------------------- AMD Advanced Micro Devices............. 66 3/4 -6 71642 BMCS BMC Software....................... 39 - 5/8 53842 BVEW BindView Development Corporation... 8 1/8 - 57/64 13554 CTXS Citrix Systems Inc................. 53 1/2 -6 1/4 74609 CPQ Compaq Computer.................... 25 1/2 - 13/16 185585 CA Computer Associates................ 53 -2 37902 DRTN Data Return Corporation............ 22 5/8 -7 3/8 4921 DELL Dell Computer...................... 47 5/8 -4 1/16 350634 EDS Electronic Data Systems Corp....... 58 13/16 -3 9/16 25454 GTW Gateway Inc........................ 51 1/2 + 3/8 54918 HWP Hewlett Packard Co................. 123 -8 15/16 62168 INTC Intel Corp......................... 110 1/2 -10 5/8 454175 INGR Intergraph Corp.................... 6 5/8 - 1/8 4688 IBM International Business Machines.... 105 -5 5/8 116726 LGTO Legato Systems Inc................. 15 9/16 -2 5/16 33876 MUEI Micron Electronics Inc............. 10 3/4 - 7/8 11988 MSFT Microsoft Corp..................... 74 1/8 -5 1/8 737320 MCSW Mission Critical Software Inc...... 33 3/8 - 5/8 4229 NCR NCR Corp........................... 38 5/8 -1 5/16 3361 NTIQ NetIQ Corporation.................. 34 7/8 -1 25/64 4588 NETA Network Associates Inc............. 19 3/4 -3 1/4 44367 NOVL Novell Inc......................... 19 1/8 -2 15/16 83202 ORCL Oracle Corp........................ 63 33/64 -8 27/64 534658 QCOM Qualcomm Incorporated.............. 105 3/16 -21 5/16 322481 SEG Seagate Technology................. 39 1/2 -4 11/16 60762 SGI Silicon Graphics................... 7 3/4 -1 1/8 27819 SUNW Sun Microsystems Inc............... 76 1/2 -1 1/4 645589 SYBS Sybase Inc......................... 18 15/16 -1 1/4 15700 SYMC Symantec Corp...................... 52 9/16 -4 9/16 12945 UIS Unisys Corp........................ 19 1/2 -3 44738 VRTS Veritas Software Corp.............. 82 -9 11/16 123840 DJIA Dow Jones 30 Industrials........... 10,305.77 -617.78 **************************************************************** 7. "HOW TO USE THE MAILING LIST" Instructions on how to subscribe, sign off or change your email address TO SUBSCRIBE TO THE LIST (Tell your friends!) Click: http://lyris.sunbelt-software.com/scripts/lyris.pl?join=nt-list and fill out the form, simple & easy: 1 minute work. 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However, due to the ever changing pages of various sites, some links may later prove to be invalid. We regret any inconvenience should you be unable to open any of these links. ******************************************************************** Things Our Lawyers Make Us Say: This document is provided for informational purposes only. The information contained in this document represents the current view of Sunbelt Software Distribution on the issues discussed as of the date of publication. Because Sunbelt must respond to changes in market conditions, it should not be interpreted to be a commitment on the part of Sunbelt and Sunbelt cannot guarantee the accuracy of any informa- tion presented after the date of publication. INFORMATION PROVIDED IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM INFRINGEMENT. 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