I saw something like this many years back in our domain when moving from Outlook 2003 to 2007. Took a long time to trace down, but it turned out we had an old Internet Explorer Maintenance GPO where we had removed all the settings, but had never reset the node in policies. So, it was forcing down a set of policy settings that included what the default programs were, but we couldn't see it. If SBS has a similar node in policies, I would look for something like that, probably setting defaults to the older version of Outlook.
-Bonnie -----Original Message----- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Susan Bradley Sent: Friday, March 14, 2014 9:50 AM To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] ie10 send link as email fails, sbs interference? Outlook Error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request." When Opening Practice CS: https://cs.thomsonreuters.com/ua/practice/cs_us_en/kb/K84202792.htm You sure you have the 32bit version of Office 2013 installed? On 3/14/2014 9:45 AM, Susan Bradley wrote: > There's nothing in SBS that would cause this by default, the two > things I can think of is by any chance was an update install which > installed Google chrome as their default browser and then they > uninstalled Chrome? Or that's the click to run edition of Office 2013. > > Hyperlinks are not working in Outlook - Spiceworks: > http://community.spiceworks.com/how_to/show/8663-hyperlinks-are-not-wo > rking-in-outlook > > > > On 3/14/2014 9:26 AM, Rick Berry wrote: >> >> User with Office 2013 H&B 32bit + IE10 on Win7 Pro x64 ... all new >> machines. >> >> On their old machines (mix of 7 and office 7/10) the send/link by >> email or page by email function used to work. >> >> Now they get: >> >> "Either there is no default mail client or the current mail client >> cannot fulfill the messaging request. Please run Microsoft Outlook >> and set it as the default mail client." >> >> But it already is set that way. >> >> I google-fu'ed it and didn't really come up with much, but did notice >> that when I tried to unset everything in the control panel for >> Default Programs I couldn't uncheck any boxes for any default >> programs (was going to uncheck them all and then recheck them all for >> Outlook). >> >> Suspect possible SBS involvement here, they do have a R2 SBS 2011 >> box, wondering if anyone has run across similar and knows how to >> perhaps set outlook as the default mail client at the SBS level. Not >> sure if it's an Office 2013 vs. SBS 2011 gpo defaults/etc. Found one >> link on setting outlook as a default mail client via GPO, but wasn't >> SBS specific nor was it intended for office 2010 or 13. >> >> http://support.microsoft.com/kb/2008044?ppud=4&wa=wsignin1.0 >> >> Feel like I'm dancing around the problem without finding the fix, but >> close to it? >> > -- Got your CryptoLocker prevention in place? http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/ Only one more patching days of XP.... are you ready?
