Retrevo? Try this: http://www.retrevo.com/support/Canon-5020-Copiers-manual/id/23385dj783/t/2/
John-AldrichThread-Count From: justino garcia [mailto:jgarciaitl...@gmail.com] Sent: Wednesday, September 07, 2011 10:56 AM To: NT System Admin Issues Subject: Re: Anyone deal with cannon scanner, and failed scans to pc? I am trying to look for user guide or manaual, but I don't see it. I looked here http://www.usa.canon.com/cusa/support/office/b_w_imagerunner_copiers/imageru nner_5000_6000_5000i_5020_5020i_6020_6020i/imagerunner_5000i#Features and in google, but no idea. Any idea were Else I can look for this user guide or manaual? Thanks On Wed, Sep 7, 2011 at 10:38 AM, justino garcia <jgarciaitl...@gmail.com> wrote: Does the PC need "Cannon Network Scan Gear" software, or can it be used to a SMB share. I am not onsite, I am troubleshooting remotely.. Canon Image Runner 5020 On Wed, Sep 7, 2011 at 10:29 AM, justino garcia <jgarciaitl...@gmail.com> wrote: Local Scan to folder... On Wed, Sep 7, 2011 at 10:24 AM, Steve Ens <stevey...@gmail.com> wrote: That is scan to email if I remember correctly or do they have the local scan setup? On Wed, Sep 7, 2011 at 9:11 AM, justino garcia <jgarciaitl...@gmail.com> wrote: A) Canon Image Runner 5020 B) Connected via Network. I am going to look at logs soon. On Wed, Sep 7, 2011 at 9:26 AM, Cameron <cameron.orl...@gmail.com> wrote: Any error messages in the scanner logs? On Wed, Sep 7, 2011 at 9:13 AM, Ben Scott <mailvor...@gmail.com> wrote: On Wed, Sep 7, 2011 at 9:00 AM, justino garcia <jgarciaitl...@gmail.com> wrote: > Since installed user been able to scan, just yesterday user is unable to > scan documents to her pc. > Pc can ping and access the webinterface of the scanner, but scan jobs are > not working ?? What model scanner? What version and Service Pack of Windows? What browser and version? Explain "unable to scan documents". What steps are you doing, what is the expected behavior, what is the actual behavior? Any error message? Does the problem happen for the same user account on other PCs? Does the problem happen for different user accounts on the same PC? -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
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