I had a call once that last for about 12 hours...but that was mostly b/c the
SharePoint engineer didn't seem to know much about SQL...after about 10-11
hours of working he got a SQL engineer on the phone and it was fixed pretty
quickly.

On Fri, Jul 31, 2009 at 9:42 AM, Carol Fee <c...@massbar.org> wrote:

>  +1 on that.  You really did get lucky.  PSS for SharePoint and MOSS is
> not spiffy.
>
> *CFee*
>
>
>  ------------------------------
>  *From:* Ken Schaefer [mailto:k...@adopenstatic.com]
> *Sent:* Thursday, July 30, 2009 8:05 PM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Is there a SharePoint Expert that can help me out? 2.0 -
> 3.0 PROBLEMS
>
>    Four hours is nothing ;-)
>
>
>
> We’ve had PSS calls open for weeks with SharePoint. Had another SharePoint
> + DPM issue that went all the way back to the PGs to have them figure out
> which of the two products (or how they were interacting) was breaking DPM. I
> think that was 6 weeks all up.
>
>
>
> Cheers
>
> Ken
>
>
>
> *From:* Marty Nelson [mailto:mnel...@transdyn.com]
> *Sent:* Friday, 31 July 2009 1:03 AM
> *To:* NT System Admin Issues
> *Subject:* RE: Is there a SharePoint Expert that can help me out? 2.0 -
> 3.0 PROBLEMS
>
>
>
> I ended up on the phone with MS for four hours so something went really
> wrong and thank god they knew where to fix it!
>
>
>
> Thanks again for the suggestions.
>
>
>
> -Marty
>
>
>
> *From:* Ken Schaefer [mailto:k...@adopenstatic.com]
> *Sent:* Wednesday, July 29, 2009 6:20 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Is there a SharePoint Expert that can help me out? 2.0 -
> 3.0 PROBLEMS
>
>
>
> The Configuration Database is an SQL Server (or MSDE) database somewhere.
> It’s usually called SharePoint_Config (for MOSS at least). So, you have to
> have SQL Server or MSDE somewhere, and it needs to be hosting this database.
>
>
>
> You can run the SharePoint Technologies Configuration Wizard to reconnect
> to the database, but you obviously need to know what your SQL Server
> name/instance is...
>
>
>
> Cheers
> Ken
>
>
>
> *From:* Marty Nelson [mailto:mnel...@transdyn.com]
> *Sent:* Thursday, 30 July 2009 3:49 AM
> *To:* NT System Admin Issues
> *Subject:* RE: Is there a SharePoint Expert that can help me out? 2.0 -
> 3.0 PROBLEMS
>
>
>
> Sorry, a little more info.  This is running on a W2K3 SP@ machine with
> IE7.  Now it’s degraded to the point to where I cannot even connect to the
> central management page.  Says “Cannot connect to the configuration
> database.”
>
>
>
> Now when I set this up originally YEARS ago, I accepted all of the defaults
> and now have no idea where the data resides.  I have ~* very lightly used
> SharePoint sites, none of which are available at the moment.
>
>
>
> This database error is a new phenomenon since I last posted
>
>
>
> Thanks,
>
>
>
> -Marty
>
>
>
> *From:* Marty Nelson [mailto:mnel...@transdyn.com]
> *Sent:* Wednesday, July 29, 2009 10:20 AM
> *To:* NT System Admin Issues
> *Subject:* Is there a SharePoint Expert that can help me out? 2.0 - 3.0
> PROBLEMS
>
>
>
> So I started the workup to this upgrade yesterday.  Got all of the prereq
> stuff loaded, ran a prescan everything came back dandy.  Ran the upgrade,
> looked like it finished with no problems.   And that’s where it fell off of
> a cliff.  Looking at the upgrade.log file there are some errors and
> failures, but I have no idea what it means, much less how to fix them.  If
> there’s anyone out there that can help me out I would greatly appreciate it!
>
>
>
> FWIW, these are the instructions I’ve been following:
>
>
>
> http://technet.microsoft.com/en-us/library/cc424954.aspx
>
>
>
> PLEASE HELP!
>
>
>
> -Marty
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

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