Hi All, Can anyone point me to some respectable whitepapers that show the number of IT support/admin staff to users?
I realize there are a number of variables that come into play: - System Complexity - Standardization - Quality of service etc. I'm looking for general numbers with documentation to back them up. So far I've found a ZD-Net article that suggests 60 users per admin is reasonable. Shawn ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
