We use TrueCrypt for our whole disk encryption. I prefer not to deal
with Symantec if I don't have to.

 

Ben M. Schorr

Roland Schorr & Tower

www.rolandschorr.com | www.officeforlawyers.com | Twitter: @bschorr

 

From: Jonathan Link [mailto:jonathan.l...@gmail.com] 
Sent: Friday, June 17, 2011 11:27
To: NT System Admin Issues
Subject: Re: Thank you Symantec for ruining PGP support - Update

 

So do I, drat.

I pushed out a couple of machines without adequate testing,  Actually
was urged to do it, because I'm going on vacation next week midweek,
through the following week, then it's 4th of July weekend.

I hadn't walked through the encryption with either person, yet...  Thank
goodness.



 

On Fri, Jun 17, 2011 at 2:14 PM, David Lum <david....@nwea.org> wrote:

We nuke and pave, baby. We leave any diagnostic partitions, but the OS
partition gets blasted and made fresh like a nice Summer's Eve...

 

 

From: Jonathan Link [mailto:jonathan.l...@gmail.com] 
Sent: Friday, June 17, 2011 11:06 AM


To: NT System Admin Issues
Subject: Re: Thank you Symantec for ruining PGP support - Update

 

Ok.  So I just verified that it is the same for E5420's stock...

Do you typically uninstall the Dell apps, or did you in this case?

 

 

On Fri, Jun 17, 2011 at 1:36 PM, David Lum <david....@nwea.org> wrote:

Dell Latitude E6420

PGP client version 10.0.2.99

 

Symptom. Client installs fine, hard drive gets encrypted, but then when
you reboot: BOOM. Nothing.
http://www.symantec.com/business/support/index?page=content&id=TECH15860
0

 

Dave

 

From: Jonathan Link [mailto:jonathan.l...@gmail.com] 
Sent: Friday, June 17, 2011 10:01 AM


To: NT System Admin Issues

Subject: Re: Thank you Symantec for ruining PGP support - Update

 

Out of curiosity, what model Dell notebooks and what version of PGP are
you running?

 



 

On Fri, Jun 17, 2011 at 12:47 PM, David Lum <david....@nwea.org> wrote:

Been over a week, support still sucks. I am now playing phone tag for
something that I am sure is just a simple KB article. We use PGP Whole
Disk Encryption (or whatever Sh*tmantec they want to label it now). I
have downloaded their latest PGP desktop client and I simply need to add
it to the PGP Universal Server.

 

Should be a simple document, but Symantec insists I can't get the answer
unless I talk to the specific tech person assigned to my case.

 

I called them at 11am local, said I'd get a call right back, they left
me a VM at 3:05pm local. I leave at 3PM...

 

Dave

 

From: David Lum [mailto:david....@nwea.org] 
Sent: Wednesday, June 08, 2011 12:25 PM
To: NT System Admin Issues
Subject: Thank you Symantec for ruining PGP support

 

Used to be straightforward getting to technical support, now it bites
a$$. Thank you, Symantec.

David Lum 
Systems Engineer // NWEATM
Office 503.548.5229 // Mobile 503.267.9764

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