Hi Charles, Here is the output of those. I also ran the driver a second time with debug level 4, just in case there were any extra hints in there.
cheers, Jani On 1 November 2014 22:12, Charles Lepple <clep...@gmail.com> wrote: > On Nov 1, 2014, at 1:30 AM, jani wrote: > > Hi Charles, > > I just bought a UPS that announces itself as 'ATCL FOR UPS' with VendorId > of 0001. It seems to be a re-badged unit manufactured by Guangdong East > Power company, and besides the little brand stamp it looks identical to: > http://eastups.com/en/productshow.aspx?CateId=473&Id=164&PCateId=447 > > It came with a windows cd containing the windows software entitled > UPSmart2000I version 3.7 and while I haven't installed it the screenshots > show that you can get input and output voltage and battery voltage > information out of the thing. > > The problem is the nutdrv_atcl_usb driver out of nut 2.7.2 doesn't seem to > function, I get the following in my logs: > >> Nov 1 16:28:49 microserver nutdrv_atcl_usb[2242]: Warning: excessive >>> comm failures, limiting error reporting >> >> Nov 1 16:28:49 microserver nutdrv_atcl_usb[2242]: Communications with >>> UPS lost: Query to UPS failed >> >> >> Is there anything I can do to help troubleshoot the issue? > > > Please run (as root) 'killall nutdrv_atcl_usb' and re-run the driver with > the debug level set to at least 2: /path/to/nutdrv_atcl_usb -a *name* -DD > 2>&1 | tee nutdrv_atcl_usb.log > > Then, please gzip and send the log as an attachment (to keep the size > down, and to prevent the lines from getting mangled). Also, the output of > 'lsusb -vvv -d 0001:0000' (run as root) would be useful for comparison. > >
atcl_usb_logs.tar.gz
Description: GNU Zip compressed data
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