On Sat, 16 May 2009 00:43:28 Harvey Kane wrote:

> I disagree completely. Someone who is only available via cellphone is
> indicating to their clients that their time is valuable - they don't
> want you to be calling them all the time or talking longer than is
> needed to get the appropriate information conveyed. But they are
> available if you have something important to discuss.
>
> In my case, I don't want to talk to people on the phone unless it's
> urgent or unless it can't be done via email. I want people's
> communications to me to be to the point and I don't want to be
> interrupted by a phone call when it could have been dealt with via
> email. As a result, I get more work done in less time and that's better
> for both me and the client, it's a very simple equation.
>
> Don't assume that people who don't want you to call them are lazy or
> "don't take their business seriously" - it's just as likely to indicate
> that they are very serious about their business and are trying to limit
> the use of an inefficient communication medium.

Yep, them customers sure are a PITA.

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