On Wed, Mar 5, 2014 at 8:58 AM, Sharp, Chris <csh...@georgialibraries.org>wrote:
> When I first started learning about the inner workings of Free and Open > Source Software projects, I purchased "Producing Open Source Software" by > Karl Fogel (http://producingoss.com/), which I think is a great guide for > projects like ours written by a veteran of the Subversion project (one of > our SFC cousins, incidentally). In his chapter on communication, he has a > section entitled "No Conversations in the Bug Tracker", that I think is > worth a read: http://producingoss.com/en/bug-tracker-usage.html. > One side note from an update on Fogel's effort to produce a 2.0 version of that book (and why it has been delayed beyond the original Kickstarter delivery date): "I started hearing from a ton of people who had thoughtful, constructive suggestions for areas to update. One example: the original edition had a section about not having long conversations in the bug tracker (because the tracker is a poor tool for that, and mailing lists are better). Well, multiple people have independently written in to say that that might not be so true anymore: bug trackers have evolved, they now integrate better with other communications mechanisms, and for these and other reasons actual practice in many projects has changed -- certain kinds of development conversations do happen in the bug tracker now, and it works." https://www.kickstarter.com/projects/kfogel/updating-producing-open-source-software-for-2nd-ed/posts/578279
