Hi Stephan,

On Fri, Aug 19, 2005 at 09:46:14AM +0200, Stephan Holl wrote:
>On Thu, 18 Aug 2005 17:04:32 +0200 Andre Bauer <[EMAIL PROTECTED]>
>wrote:
>
>> --===============53774084486860985==
>> 
>> Hallo.
>> 
>> Meine unterscheidet sich etwas, aufgrund der 2.0 Version
>> 
>> # --
>> # added for OTRS (http://otrs.org/)
>> # --
>> 
>> # agent, admin and customer frontend
>> ScriptAlias /otrs/ "/usr/share/otrs/bin/cgi-bin/"
>> Alias /otrs-web/ "/usr/share/otrs/var/httpd/htdocs/"
>> 
>> # load all otrs modules
>> #Perlrequire /usr/share/otrs/scripts/apache2-perl-startup.pl
>> 
>> # Apache::Reload - Reload Perl Modules when Changed on Disk
>> #PerlModule Apache::Reload
>> #PerlInitHandler Apache::Reload
>> 
>> # set mod_perl2 options
>> <Location /otrs>
>> ErrorDocument 403 /otrs/customer.pl
>> ErrorDocument 403 /otrs/index.pl
>> #  SetHandler  perl-script
>> #  PerlHandler ModPerl::Registry
>> Options +ExecCGI
>> #  PerlOptions +ParseHeaders
>> </Location>
>>      
>> # MaxRequestsPerChild (so no apache child will be to big!)
>> MaxRequestsPerChild 400
>
>OK, getestet. Funktioniert hier nicht. Ich brauche schon das mod_perl.

Ohne mod_perl sollte OTRS eigentlich auch funktionieren...

>Hier nochmal die Fehlermeldung: Weiß noch jemand rat?
><Fehler>
>[Fri Aug 19 09:43:43 2005] [error] Can't locate object method "boot"
>via package "mod_perl" at /usr/lib/perl5/Apache/Constants.pm line
>8.\nCompilationfailed in require at /usr/lib/perl5/Apache.pm line
>6.\nBEGIN failed--compilation aborted at /usr/lib/perl5/Apache.pm line
>6.\nCompilation failed in require at /usr/lib/perl5/Apache/Registry.pm
>line 2.\nBEGIN failed--compilation aborted
>at /usr/lib/perl5/Apache/Registry.pm line 2.\nCompilation failed in
>require at /usr/share/otrs/scripts/apache-perl-startup.pl line
>12.\nBEGIN failed--compilation aborted
>at /usr/share/otrs/scripts/apache-perl-startup.pl line 12.\nCompilation
>failed in require at (eval 3) line 1.\n
></Fehler>

Ich weiß jetzt nicht, was du genau installiert hast, also welche 
mod_perl2 Version und welches CGI.pm, aber vielleicht hilft dir folgende 
Konfiguration weiter. Mit dieser funktionierts bei mir unter debian 
unstalbe bestens:

------
# --
# added for OTRS (http://otrs.org/)
# --

# agent, admin and customer frontend
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"

# load all otrs modules
Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl

# Apache::Reload - Reload Perl Modules when Changed on Disk
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload
PerlModule Apache2::RequestRec

# set mod_perl2 options

<Location /otrs>
#  ErrorDocument 403 /otrs/customer.pl
  AllowOverride None
  ErrorDocument 403 /otrs/index.pl
  SetHandler  perl-script
  PerlResponseHandler ModPerl::Registry
  Options +ExecCGI
  PerlOptions +ParseHeaders
  PerlOptions +SetupEnv
  Order allow,deny
  Allow from all
</Location>

# directory settings
<Directory "/opt/otrs/bin/cgi-bin/">
    AllowOverride None
    Options +ExecCGI -Includes
    Order allow,deny
    Allow from all
</Directory>
<Directory "/opt/otrs/var/httpd/htdocs/">
    AllowOverride None
    Order allow,deny
    Allow from all
</Directory>

# MaxRequestsPerChild (so no apache child will be to big!)
MaxRequestsPerChild 400
-----

Ciao,
Christian

-- 
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