Hi Tim, what you can do is create a custom translation file containing just the fields you would like to translate. This way your customizations would be in a separate file so it wil also work well with upgrades.
The Developers manual has a little info on that: http://doc.otrs.org/developer/2.3/en/html/c725.html#lt-how-it-works Using the Developers manual I created a little demo file called en_Custom.pm - it is attached. You can store it in Kernel/Languages and restart the server, it should work seamlessly. Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Tue, Jan 27, 2009 at 14:54, Tim Squires <o...@crystalmark.co.uk> wrote: > Hi all, > > I'm trying to rename a field on the customer. To start with it's just the > Customer Id, is there any way of renaming this field without creating a > new template? > > It's just a cosmetic change, just on the html that our call centre sees. > I've tried various things but always seem to break the whole app. > > I used to do a lot of Perl but am very rusty now. > > Thanks for any advise you can give me. > > Tim > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
en_Custom.pm
Description: Perl program
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