On 2011-12-06 06:18, Luca Domenella wrote:
Hi all,
i’ve just inherited the OTRS project from a colegue.
Out otrs installation is a 2.0.4, looking at the manual, there is an
upgrade path: 2.0-> 2.1 -> 2.2 -> 2.3 -> 2.4 - > 3.0
Until here everything is clear… digging inside the various upgrading
files of all the versions looks that the main part is the database
schema upgrade (we are using mysql).
Because im installing OTRS into a new server (the old one is a very old
debian) with a Centos5, can I suppose to do this way ?
1.Install mysql
2.Install apache
3.Install otrs 3.0.11
4.Restore the 2.0.4 database
5.Apply all the mysql.pl upgrade patches from 2.1,2.2,2.3,2,4 and then
from the 3.0.11 script dir ?
Because many files will just be replaced and themes are not compatible….
Does it make sense ?
Any idea or suggestion ? before to ask I already looked at the forum
without much success
I've done a 2.3 -> 3.0 upgrade. Once I get to the office I'll check my
notes and provide you with what I did.
How do you install? source or rpm?
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