Thanks Mike/James, However, "0" is exactly what i'm looking for, to see if the host is up.
I have an "OTRSNumState" that can be either 0, 1, 2, 3, 4 or 5. 0 is meant to close, while the rest is meant to create a new (or append to existing) ticket. Hmm, perhaps I could just try putting some other text there, instead of the 0. I control both systems, so I can put anything I like. I'll try that instead of looking for numbers. Thanks for your input, makes me think again. :) -- /Sune T. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of James Michael DuPont Sent: 23. marts 2012 15:09 To: User questions and discussions about OTRS. Subject: Re: [otrs] SystemMonitoring regexp failure Hi there, According to your mail you have > 'CloseTicketRegExp' => '0', You are going to need some regex to match if the host is up. For example, the standard is : CloseTicketRegExp => 'OK|UP', That means OK or UP will mark the server as back online. See also the documentation, it names this as the default value. Let me know if that helps, mike -- James Michael DuPont Custom Engineering/Research & Development OTRS AG Norsk-Data-Straße 1 D-61352 Bad Homburg T: +49 (0) 9421 56818 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn
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