Why is this a hack? It's exactly what it's for. Company Tickets = CustomerID
On Thu, Mar 28, 2013 at 5:45 PM, Steven Carr <sjc...@gmail.com> wrote: > Hi list, > > We're in the process of planning upgrading from 3.1 to 3.2. We > currently have a hack in place enabling CustomerCompanySupport in > Config.pm to allow us to specify which company a customer belongs to > which then allows customer users to see tickets from other users > within the same company. > > With the changes to 3.2 is this hack still necessary? or does 3.2 have > this functionality built in by default? > > Thanks > > Steve > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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