Hi! On OTRS 5.0.X (running 5.0.3) MailAccountFetch is getting locked after a while. Looking at the Daemon summary we see it running for minutes or hours without fetching new messages and not closing connection to our mail server (netstat shows an open connection).
--------------------------------------- sudo -u wwwrun /srv/otrs/bin/otrs.Console.pl <http://otrs.console.pl/> Maint::Daemon::Summary Handled Worker Tasks: NAME TYPE NID PID DURATION MailAccountFetch Cron 001 00014971 9.8 Minute(s) netstat -apn | grep XXX.XXX.XXX.XXX tcp 0 0 192.168.100.4:58715 XXX.XXX.XXX.XXX:993 ESTABLISHED 16218/perl --------------------------------------- And also, after stoping Daemon one process still running. sudo -u wwwrun /srv/otrs/bin/otrs.Daemon.pl stop otrs.Daemon.pl - the otrs daemon Copyright (C) 2001-2015 OTRS AG, http://otrs.com/ Daemon stopped ps aux | grep otrs wwwrun 16218 0.0 1.2 151564 52436 ? S Nov19 0:00 /usr/bin/perl -X /srv/otrs/bin/otrs.Daemon.pl start Thanks. -- [ ]'s Aledr - Alexandre
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