Hello, Please give me some advice. I’m stuck.
I upgraded just to OTRS 5.0.3. It seems that when using CIAttributeCollection then CMDB search window doesn’t work - it’s not possible to select “Additional filters”. For example when I want to search by CI name - I can’t select by name. This “+” doesn’t work. By the way - I have noticed that I can’t work without “CIAttributeCollection” - after upgrading (tried 5.0 and 5.0.1 also) CMDB doesn’t work without “ CIAttributeCollection”. If I remember correctly - the same issue was when upgraded to OTRS 4 also. If I remove “ CIAttributeCollection” then everything works, until some time or until I restart Apache2 - then I get “Internal server error”. It looks like I’m not able to remove “ CIAttributeCollection” completely. Either there is a javascript error or … > Internal server error message: > > Internal Server Error > The server encountered an internal error or misconfiguration and was unable > to complete your request. > Please contact the server administrator, i...@visioline.ee > <mailto:i...@visioline.ee> and inform them of the time the error occurred, > and anything you might have done that may have caused the error. > More information about this error may be available in the server error log. > > And after restarting Apache2 or after some time removing > CIAttributeCollection: > > RemoteAddress: 10.199.1.1 > RequestURI: /otrs/index.pl?Action=AgentITSMConfigItem > > Traceback (10503): > Module: Kernel::System::ObjectManager::_DieWithError Line: 533 > Module: Kernel::System::ObjectManager::_ObjectBuild Line: 200 > Module: Kernel::System::ObjectManager::Get Line: 180 > Module: Kernel::System::ITSMConfigItem::XML::XMLValueLookup Line: 54 > Module: Kernel::Output::HTML::ITSMConfigItem::OverviewSmall::_XMLData2Hash > Line: 567 > Module: Kernel::Output::HTML::ITSMConfigItem::OverviewSmall::Run Line: 330 > Module: > Kernel::Output::HTML::Layout::ITSMConfigItem::ITSMConfigItemListShow Line: 580 > Module: Kernel::Modules::AgentITSMConfigItem::Run Line: 306 > Module: Kernel::System::Web::InterfaceAgent::Run Line: 1041 > Module: > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > Line: 40 > Module: (eval) (v1.99) Line: 204 > Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 > Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 > Module: ModPerl::Registry::handler (v1.99) Line: 31 > > [Tue Nov 24 17:20:02 2015] [error] > Kernel::System::ITSMConfigItem::XML::Type::CIAttachment could not be loaded: > Can't locate Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm in @INC > (@INC contains: /usr/Custom /usr/Kernel/cpan-lib /usr /usr/sbin/../../Custom > /usr/sbin/../../Kernel/cpan-lib /usr/sbin/../.. /opt/otrs/Custom > /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl /usr/local/lib/perl/5.10.1 > /usr/local/share/perl/5.10.1 /usr/lib/perl5 /usr/share/perl5 > /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl > /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 . /etc/apache2) at > /opt/otrs//Kernel/System/ObjectManager.pm line 191.\n at > /opt/otrs//Kernel/System/ObjectManager.pm line > 537\n\tKernel::System::ObjectManager::_DieWithError('Kernel::System::ObjectManager=HASH(0xf80a4d20)', > 'Error', 'Kernel::System::ITSMConfigItem::XML::Type::CIAttachment could...') > called at /opt/otrs//Kernel/System/ObjectManager.pm line > 200\n\tKernel::System::ObjectManager::_ObjectBuild('Kernel::System::ObjectManager=HASH(0xf80a4d20)', > 'Package', 'Kernel::System::ITSMConfigItem::XML::Type::CIAttachment') called > at /opt/otrs//Kernel/System/ObjectManager.pm line > 180\n\tKernel::System::ObjectManager::Get('Kernel::System::ObjectManager=HASH(0xf80a4d20)', > 'Kernel::System::ITSMConfigItem::XML::Type::CIAttachment') called at > /opt/otrs//Kernel/System/ITSMConfigItem/XML.pm line > 54\n\tKernel::System::ITSMConfigItem::XML::XMLValueLookup('Kernel::System::ITSMConfigItem=HASH(0xf93f9400)', > 'Item', 'HASH(0xfa015a58)', 'Value', '') called at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/OverviewSmall.pm line > 567\n\tKernel::Output::HTML::ITSMConfigItem::OverviewSmall::_XMLData2Hash('Kernel::Output::HTML::ITSMConfigItem::OverviewSmall=HASH(0xf9...', > 'XMLDefinition', 'ARRAY(0xfa014218)', 'XMLData', 'HASH(0xfa0342f8)') called > at /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/OverviewSmall.pm line > 330\n\tKernel::Output::HTML::ITSMConfigItem::OverviewSmall::Run('Kernel::Output::HTML::ITSMConfigItem::OverviewSmall=HASH(0xf9...', > 'ShowColumns', 'ARRAY(0xf8c524a8)', 'View', 'Small', 'Filter', 36, > 'LinkPage', 'Filter=36;View=;SortBy=Number;OrderBy=Down;', ...) called at > /opt/otrs//Kernel/Output/HTML/Layout/ITSMConfigItem.pm line > 580\n\tKernel::Output::HTML::Layout::ITSMConfigItem::ITSMConfigItemListShow('Kernel::Output::HTML::Layout=HASH(0xf8323f38)', > 'ConfigItemIDs', 'ARRAY(0xf94a3e70)', 'Total', 135, 'View', '', 'Filter', > 36, ...) called at /opt/otrs//Kernel/Modules/AgentITSMConfigItem.pm line > 306\n\tKernel::Modules::AgentITSMConfigItem::Run('Kernel::Modules::AgentITSMConfigItem=HASH(0xf935e258)') > called at /opt/otrs//Kernel/System/Web/InterfaceAgent.pm line > 1041\n\tKernel::System::Web::InterfaceAgent::Run('Kernel::System::Web::InterfaceAgent=HASH(0xf84ec030)') > called at /opt/otrs/bin/cgi-bin/index.pl line > 40\n\tModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler('Apache2::RequestRec=SCALAR(0xf7c7d808)') > called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204\n\teval {...} > called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line > 204\n\tModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0xf7e95570)') > called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line > 170\n\tModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0xf7e95570)') > called at /usr/lib/perl5/ModPerl/Registry.pm line > 31\n\tModPerl::Registry::handler('ModPerl::Registry', > 'Apache2::RequestRec=SCALAR(0xf7c7d808)') called at -e line 0\n\teval {...} > called at -e line 0\n > > > CIAttributeColletion info: 5.0.0 > > SYSlog in OTRS: > > Tue Nov 24 17:39:09 2015 error OTRS-CGI-10 > Kernel::System::ITSMConfigItem::XML::Type::CIAttachment could not be loaded: > Can't locate Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm in @INC > (@INC contains: /usr/Custom /usr/Kernel/cpan-lib /usr /usr/sbin/../../Custom > /usr/sbin/../../Kernel/cpan-lib /usr/sbin/../.. /opt/otrs/Custom > /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl /usr/local/lib/perl/5.10.1 > /usr/local/share/perl/5.10.1 /usr/lib/perl5 /usr/share/perl5 > /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl > /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 . /etc/apache2) at > /opt/otrs//Kernel/System/ObjectManager.pm line 191. > > Uninstall log: > > Code: > > $Kernel::OM->Get('var::packagesetup::ITSM_CIAttributeCollection')->CodeUninstall(); > > > [Tue Nov 24 17:15:26 2015] ITSM_CIAttributeCollection.pm: Subroutine new > redefined at /opt/otrs//var/packagesetup/ITSM_CIAttributeCollection.pm line > 55. > [Tue Nov 24 17:15:26 2015] ITSM_CIAttributeCollection.pm: Subroutine > CodeInstall redefined at > /opt/otrs//var/packagesetup/ITSM_CIAttributeCollection.pm line 72. > [Tue Nov 24 17:15:26 2015] ITSM_CIAttributeCollection.pm: Subroutine > CodeReinstall redefined at > /opt/otrs//var/packagesetup/ITSM_CIAttributeCollection.pm line 92. > [Tue Nov 24 17:15:26 2015] ITSM_CIAttributeCollection.pm: Subroutine > CodeUpgrade redefined at > /opt/otrs//var/packagesetup/ITSM_CIAttributeCollection.pm line 109. > [Tue Nov 24 17:15:26 2015] ITSM_CIAttributeCollection.pm: Subroutine > CodeUninstall redefined at > /opt/otrs//var/packagesetup/ITSM_CIAttributeCollection.pm line 125. > [Tue Nov 24 17:15:27 2015] (eval 6416): utf8 "\xE4" does not map to Unicode > at /opt/otrs//Kernel/System/SysConfig.pm line 471, <$In> line 538. > [Tue Nov 24 17:15:27 2015] (eval 6416): utf8 "\xF5" does not map to Unicode > at /opt/otrs//Kernel/System/SysConfig.pm line 471, <$In> line 540. > [Tue Nov 24 17:15:27 2015] (eval 6416): utf8 "\xFC" does not map to Unicode > at /opt/otrs//Kernel/System/SysConfig.pm line 471, <$In> line 542. > [Tue Nov 24 17:15:27 2015] (eval 6416): utf8 "\xE4" does not map to Unicode > at /opt/otrs//Kernel/System/SysConfig.pm line 471, <$In> line 546. > Notice: Removed file: /opt/otrs/ITSM-CIAttributeCollection.sopm > Notice: Removed file: /opt/otrs/doc/CHANGES_ITSM-CIAttributeCollection.md > Notice: Removed file: /opt/otrs/doc/en/ITSM-CIAttributeCollection.pdf > Notice: Removed file: /opt/otrs/doc/en/USAGE_itsm-ciattributecollection.pod > Notice: Removed file: /opt/otrs/Kernel/Modules/AgentCIClassSearch.pm > Notice: Removed file: /opt/otrs/Kernel/Modules/AgentQueueSearch.pm > Notice: Removed file: /opt/otrs/Kernel/Modules/AgentServiceSearch.pm > Notice: Removed file: /opt/otrs/Kernel/Modules/AgentAttachmentStorage.pm > Notice: Recovered: /opt/otrs/Kernel/Modules/AgentAttachmentStorage.pm.save > Notice: Removed file: /opt/otrs/Kernel/Modules/AgentCustomerCompanySearch.pm > Notice: Removed file: > /opt/otrs/Kernel/Modules/AgentCustomerUserCompanySearch.pm > Notice: Removed file: /opt/otrs/Kernel/Modules/AgentITSMCITicketSearch.pm > Notice: Removed file: /opt/otrs/Kernel/Modules/AgentSLASearch.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentCIClassSearch.tt > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentQueueSearch.tt > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentServiceSearch.tt > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentCustomerCompanySearch.tt > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentCustomerUserCompanySearch.tt > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentUserSearch.tt > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentITSMCITicketSearch.tt > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentSLASearch.tt > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutCIACCustomerCompany.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutCustomerUserCompany.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutDummyX.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutDynamicField.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutEncryptedText.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutUser.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutCIClassReference.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutQueueReference.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutServiceReference.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutTextLink.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutTicketReference.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutTypeReference.pm > Notice: Removed file: > /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutSLAReference.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/CIClassReference.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/QueueReference.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/ServiceReference.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/CIACCustomerCompany.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/CustomerUserCompany.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/DummyX.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/DynamicField.pm > Notice: Removed file: /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/User.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/EncryptedText.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/TextLink.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/TicketReference.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/TypeReference.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/XML/Type/SLAReference.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/Event/CIClassReference_RefreshLinks.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/Event/ServiceReference_RefreshLinks.pm > Notice: Removed file: > /opt/otrs/Kernel/System/ITSMConfigItem/Event/TicketReference_RefreshLinks.pm > Notice: Removed file: /opt/otrs/Kernel/System/ITSMCIAttributCollectionUtils.pm > Notice: Removed file: > /opt/otrs/Kernel/System/CIAttachmentStorage/AttachmentStorage.pm > Notice: Removed file: > /opt/otrs/Kernel/System/CIAttachmentStorage/AttachmentStorageFS.pm > Notice: Removed file: > /opt/otrs/Kernel/System/CIAttachmentStorage/AttachmentStorageDB.pm > Notice: Removed file: > /opt/otrs/var/httpd/htdocs/js/Core.Agent.CIClassSearch.js > Notice: Removed file: > /opt/otrs/var/httpd/htdocs/js/Core.Agent.ServiceSearch.js > Notice: Removed file: /opt/otrs/var/httpd/htdocs/js/Core.Agent.QueueSearch.js > Notice: Removed file: > /opt/otrs/var/httpd/htdocs/js/Core.Agent.CustomerCompanySearch.js > Notice: Removed file: > /opt/otrs/var/httpd/htdocs/js/Core.Agent.CustomerUserCompanySearch.js > Notice: Removed file: /opt/otrs/var/httpd/htdocs/js/Core.Agent.UserSearch.js > Notice: Removed file: > /opt/otrs/var/httpd/htdocs/js/Core.Agent.ITSMCITicketSearch.js > Notice: Removed file: /opt/otrs/var/httpd/htdocs/js/Core.Agent.SLASearch.js > Notice: Removed file: > /opt/otrs/var/httpd/htdocs/js/ITSM.Agent.ConfigItem.Search.CIAttrColl.js > Notice: Removed file: /opt/otrs/Kernel/Config/Files/CIAttributeCollection.xml > Notice: Removed file: /opt/otrs/Kernel/Config/Files/AttachmentStorage.xml > Notice: Removed file: /opt/otrs/Kernel/Modules/AgentAttachmentStorage.pm > Notice: Removed file: /opt/otrs/Kernel/Language/de_AttachmentStorage.pm > Notice: Removed file: > /opt/otrs/Kernel/Language/de_ITSMCIAttributeCollection.pm > Notice: Removed file: /opt/otrs/var/packagesetup/ITSM_CIAttributeCollection.pm > [Tue Nov 24 17:15:32 2015] -e: Apache2::Reload: Can't locate > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm > [Tue Nov 24 17:15:32 2015] -e: Apache2::Reload: Can't locate > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorage.pm > [Tue Nov 24 17:15:32 2015] -e: Apache2::Reload: Can't locate > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageDB.pm > [Tue Nov 24 17:15:32 2015] -e: Apache2::Reload: Can't locate > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageFS.pm > [Tue Nov 24 17:15:32 2015] -e: Apache2::Reload: Can't locate > /opt/otrs//Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm > [Tue Nov 24 17:15:32 2015] -e: Apache2::Reload: Can't locate > /opt/otrs//var/packagesetup/ITSM_CIAttributeCollection.pm > > Installing ITSM_CIAttributeCollection: > > RemoteAddress: 10.199.1.1 > RequestURI: /otrs/index.pl > > Traceback (11342): > Module: Kernel::System::Package::_Database Line: 2766 > Module: Kernel::System::Package::PackageInstall Line: 590 > Module: Kernel::Modules::AdminPackageManager::_InstallHandling Line: 1848 > Module: Kernel::Modules::AdminPackageManager::Run Line: 1235 > Module: Kernel::System::Web::InterfaceAgent::Run Line: 1041 > Module: > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > Line: 40 > Module: (eval) (v1.99) Line: 204 > Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 > Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 > Module: ModPerl::Registry::handler (v1.99) Line: 31 > > Notice: ALTER TABLE attachment_dir_preferences ADD CONSTRAINT > FK_attachment_dir_preferences_attachment_directory_id_id FOREIGN KEY > (attachment_directory_id) REFERENCES attachment_directory (id) > Code: > > $Kernel::OM->Get('var::packagesetup::ITSM_CIAttributeCollection')->CodeInstall(); > > > [Tue Nov 24 18:10:18 2015] (eval 2770): utf8 "\xE4" does not map to Unicode > at /opt/otrs//Kernel/System/SysConfig.pm line 471, <$In> line 538. > [Tue Nov 24 18:10:18 2015] (eval 2770): utf8 "\xF5" does not map to Unicode > at /opt/otrs//Kernel/System/SysConfig.pm line 471, <$In> line 540. > [Tue Nov 24 18:10:18 2015] (eval 2770): utf8 "\xFC" does not map to Unicode > at /opt/otrs//Kernel/System/SysConfig.pm line 471, <$In> line 542. > [Tue Nov 24 18:10:18 2015] (eval 2770): utf8 "\xE4" does not map to Unicode > at /opt/otrs//Kernel/System/SysConfig.pm line 471, <$In> line 546. > [Tue Nov 24 18:10:50 2015] LayoutCIAttachment.pm: Subroutine new redefined at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm line 53. > [Tue Nov 24 18:10:50 2015] LayoutCIAttachment.pm: Subroutine > OutputStringCreate redefined at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm line 81. > [Tue Nov 24 18:10:50 2015] LayoutCIAttachment.pm: Subroutine FormDataGet > redefined at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm line 171. > [Tue Nov 24 18:10:50 2015] LayoutCIAttachment.pm: Subroutine InputCreate > redefined at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm line 243. > [Tue Nov 24 18:10:50 2015] LayoutCIAttachment.pm: Subroutine > BuildAttachmentModification redefined at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm line 326. > [Tue Nov 24 18:10:50 2015] LayoutCIAttachment.pm: Subroutine > BuildAttachmentPresentation redefined at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm line 387. > [Tue Nov 24 18:10:50 2015] LayoutCIAttachment.pm: Subroutine > SearchFormDataGet redefined at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm line 438. > [Tue Nov 24 18:10:50 2015] LayoutCIAttachment.pm: Subroutine > SearchInputCreate redefined at > /opt/otrs//Kernel/Output/HTML/ITSMConfigItem/LayoutCIAttachment.pm line 487. > [Tue Nov 24 18:10:50 2015] AttachmentStorageDB.pm: Subroutine new redefined > at /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageDB.pm line > 58. > [Tue Nov 24 18:10:50 2015] AttachmentStorageDB.pm: Subroutine AttachmentAdd > redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageDB.pm line 83. > [Tue Nov 24 18:10:50 2015] AttachmentStorageDB.pm: Subroutine AttachmentGet > redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageDB.pm line 162. > [Tue Nov 24 18:10:50 2015] AttachmentStorageDB.pm: Subroutine > AttachmentGetRealProperties redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageDB.pm line 247. > [Tue Nov 24 18:10:50 2015] AttachmentStorageFS.pm: Subroutine new redefined > at /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageFS.pm line > 57. > [Tue Nov 24 18:10:50 2015] AttachmentStorageFS.pm: Subroutine AttachmentAdd > redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageFS.pm line 83. > [Tue Nov 24 18:10:50 2015] AttachmentStorageFS.pm: Subroutine AttachmentGet > redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageFS.pm line 142. > [Tue Nov 24 18:10:50 2015] AttachmentStorageFS.pm: Subroutine > AttachmentGetRealProperties redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorageFS.pm line 221. > [Tue Nov 24 18:10:52 2015] CIAttachment.pm: Subroutine new redefined at > /opt/otrs//Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm line 52. > [Tue Nov 24 18:10:52 2015] CIAttachment.pm: Subroutine ValueLookup redefined > at /opt/otrs//Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm line 76. > [Tue Nov 24 18:10:52 2015] CIAttachment.pm: Subroutine StatsAttributeCreate > redefined at /opt/otrs//Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm > line 112. > [Tue Nov 24 18:10:52 2015] CIAttachment.pm: Subroutine > ExportSearchValuePrepare redefined at > /opt/otrs//Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm line 151. > [Tue Nov 24 18:10:52 2015] CIAttachment.pm: Subroutine ExportValuePrepare > redefined at /opt/otrs//Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm > line 168. > [Tue Nov 24 18:10:52 2015] CIAttachment.pm: Subroutine > ImportSearchValuePrepare redefined at > /opt/otrs//Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm line 238. > [Tue Nov 24 18:10:52 2015] CIAttachment.pm: Subroutine ImportValuePrepare > redefined at /opt/otrs//Kernel/System/ITSMConfigItem/XML/Type/CIAttachment.pm > line 259. > [Tue Nov 24 18:10:52 2015] AttachmentStorage.pm: Subroutine new redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorage.pm line 59. > [Tue Nov 24 18:10:52 2015] AttachmentStorage.pm: Subroutine > AttachmentStorageGetDirectory redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorage.pm line 106. > [Tue Nov 24 18:10:52 2015] AttachmentStorage.pm: Subroutine > AttachmentStorageGet redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorage.pm line 181. > [Tue Nov 24 18:10:52 2015] AttachmentStorage.pm: Subroutine > AttachmentStorageGetRealProperties redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorage.pm line 240. > [Tue Nov 24 18:10:52 2015] AttachmentStorage.pm: Subroutine > AttachmentStorageAdd redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorage.pm line 278. > [Tue Nov 24 18:10:52 2015] AttachmentStorage.pm: Subroutine > AttachmentStorageSearch redefined at > /opt/otrs//Kernel/System/CIAttachmentStorage/AttachmentStorage.pm line 425. > > >
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