"Today"? As in, "it used to work and now it doesn't" or "We made an upgrade change and now something doesn't work."
Either way, check your package management to make sure it thinks it's okay. Also verify that your database tables haven't been corrupted because of running out of space or hard crash or the like. On Wed, Dec 16, 2015 at 5:27 AM, Branislav Brna <branislav.b...@gmail.com> wrote: > Hello, > today I found that in our OTRS 3.3.7 with ITSM I am unable to create new > Services, because we dont have any Criticality set. Funny thing is that > when I go to Criticality <-> Impact <-> Priority Matrix I am presented with > this: > http://s17.postimg.org/fevcai6jz/image.jpg > > I found this really strange since we had few test services defined in the > pasted I am 100% sure that matrix was available. Any idea what could cause > this and how to fix it? > > Thanks > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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