It seems three people have encountered this, including myself (I received a direct message from one). If people continue to experience it, we may want to open up a bug.

On 12/30/2015 02:51 PM, Simone Girlanda wrote:
I got the same problem today after upgrade from 4 to 5, but unable to solve it.

l giorno lunedì 21 dicembre 2015 00:58:19 UTC+1, Kristofer Pettijohn ha scritto:
I upgraded from OTRS 4.0.10 to 5.0.5, and the filters in the dashboard widgets is missing the 
option for "My Locked Tickets".  It is also showing an empty value for "Tickets in 
My Services".  If I click on the one for My Services, it duplicates it and then shows the 
value.


My watched tickets (0) | Tickets in My Queues (5) | Tickets in My Services () | 
All tickets (65)



The most important piece is that I need to get "My Locked Tickets" back.  How 
can I get this option restored?  What would cause it to be missing?


Thanks,
Kris

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