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Today's Topics:
1. Re: Widget filters after OTRS 5 upgrade (Kristofer Pettijohn)
----------------------------------------------------------------------
Message: 1
Date: Wed, 30 Dec 2015 14:57:03 -0600
From: Kristofer Pettijohn <kristo...@cybernetik.net>
Subject: Re: [otrs] Widget filters after OTRS 5 upgrade
To: Simone Girlanda <simone.girla...@gmail.com>, OTRS
<otrs_arch...@googlegroups.com>
Cc: otrs@otrs.org
Message-ID: <5684451f.3060...@cybernetik.net>
Content-Type: text/plain; charset=utf-8; format=flowed
It seems three people have encountered this, including myself (I
received a direct message from one). If people continue to experience
it, we may want to open up a bug.
On 12/30/2015 02:51 PM, Simone Girlanda wrote:
> I got the same problem today after upgrade from 4 to 5, but unable to solve
> it.
>
> l giorno luned? 21 dicembre 2015 00:58:19 UTC+1, Kristofer Pettijohn ha
> scritto:
>> I upgraded from OTRS 4.0.10 to 5.0.5, and the filters in the dashboard
>> widgets is missing the option for "My Locked Tickets". It is also showing
>> an empty value for "Tickets in My Services". If I click on the one for My
>> Services, it duplicates it and then shows the value.
>>
>>
>> My watched tickets (0) | Tickets in My Queues (5) | Tickets in My Services
>> () | All tickets (65)
>>
>>
>>
>> The most important piece is that I need to get "My Locked Tickets" back.
>> How can I get this option restored? What would cause it to be missing?
>>
>>
>> Thanks,
>> Kris
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