Hi all,
I'm trying to use DynamicFieldRemoteDB from c.a.p.e. IT connected to
Postgres.
I was able to use a constriction object of type Configuration, but I
cannot understand how to use constrictions of type Ticket and CustomerUser.
What I'm trying to do is to only show results that has /[TableColumn]/
like CustomerID of the user that is opening the ticket.
Tried [TableColumn]::CustomerUser::CustomerID::0
or some other combination of [TableColumn]::CustomerUser::???:0
but the constriction sent by OTRS to Postgres is always empty.
Can someone provide an example on how to use Ticket or CustomerUser
constrictions?
Thanks.
Regards.
Antonio
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