We're having a lot of templates for answers and the like. Is there any way of finding out how often a template was actively used by the agents?
-- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebra...@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
