Mostly it’ll be because they have some concern about your company’s long term viability. It probably isn’t that they don’t want to pay for it. They just don’t want to have a situation where you disappear and they have no way to continue to work on it.
I’ve seen that in a number of contracts. There’s a product that we shipped years ago in binary-only form. Someone asked about a source license and so we made one available for 25 times the binary price, thinking no-one would ever buy it. The source licenses ended up providing the highest income from the product. Many large companies purchased the source license, not because they wanted to work on the source, but just because they never wanted to be stuck if we weren’t around anymore. Regards, Greg Dr Greg Low 1300SQLSQL (1300 775 775) office | +61 419201410 mobile│ +61 3 8676 4913 fax SQL Down Under | Web: www.sqldownunder.com<http://www.sqldownunder.com/> From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Tony Wright Sent: Friday, 6 November 2015 10:08 AM To: ozDotNet <ozdotnet@ozdotnet.com> Subject: Re: Escrow : anyone been involved in the process? Hi Preet, I would be very wary of entering into that process unless title was kept by you until they paid in full. They mustn't be allowed to use the software in production like environments until they've paid for everything. Escrow sounds to me like they will hold back payment until the software is big free, and as we all know that never happens. Kind regards, Tony On 6 Nov 2015 9:30 am, "Preet Sangha" <preetsan...@gmail.com<mailto:preetsan...@gmail.com>> wrote: One of our customers (UK govt org) has requested that the software we provide is held in escrow. This will be our first product that is going to be escrowed and I've never been involved in the process and was wondering if it's a relatively straightforward process or something we'll need to carefully plan for. Also if there are any gotchas you found that would be great to hear about in advance. Thank you regards, Preet, in Auckland NZ
