Trent,

Before you go making registry changes do you want to try to things for me?


1.    Use Send To --> Download a copy and open the document locally. Does it 
open? If so, the problem is with IE, not Office.

2.    From IE, go to Tools-->Internet Options-->Connections-->LAN Settings and 
uncheck "Automatically Detect Settings".

I’m guessing this will fix your problem.

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Trent Allday
Sent: Thursday, 8 September 2011 11:36 PM
To: ozMOSS
Subject: RE: SharePoint Designer 2010 with Office 2010

Hi Uzma,

Wondering if you had any luck finding the registry fix?

Regards,

Trent Allday

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Trent Allday
Sent: Wednesday, 7 September 2011 9:53 AM
To: ozMOSS
Subject: RE: SharePoint Designer 2010 with Office 2010

Thanks Uzma!

Regards,

Trent Allday


From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Uzma Naz
Sent: Wednesday, 7 September 2011 5:50 AM
To: ozMOSS
Cc: ozMOSS
Subject: Re: SharePoint Designer 2010 with Office 2010

I've come across this issue. It's related to a registry setting on the client. 
I will get the fix for you tomorrow at work

Uzma

Sent from my iPod

On 6 Sep 2011, at 11:43, Chris Howell 
<cjhow...@gmail.com<mailto:cjhow...@gmail.com>> wrote:
Hi,

Have you tried a repair of MS Office after installing Designer?

Is your install of Office 2010 fresh or an update from 2007?

Cheers,

Chris
On 6 September 2011 19:02, Trent Allday 
<trent.all...@sope.com.au<mailto:trent.all...@sope.com.au>> wrote:
Hi,

I’m hoping someone can help me, I’m sure someone else out there must be 
suffering from the same issue.

Whenever I try and open a word document directly from any SharePoint 2010 site 
(could be 2007 as well) MS Word 2010 will attempt to open the file and then 
immediately crash. I have had this problem for a long time but only today did I 
got so frustrated that I looked further into the issue.

<image001.png>

I have been successfully able to reproduce this error on what was a correctly 
functioning pc. Basically as soon as I install SharePoint Designer 2010 (32bit 
my case) on Windows 7 64bit with Office Professional Plus (32bit) I get this 
problem. Uninstalling designer does not resolve this issue. Only way I have 
found to resolve this issue is revert back to restore point prior to install of 
designer. This doesn’t help for me as I installed designer a long time back 
plus I need it to do my job ☺.

Has anyone else run into this issue. Surely Microsoft knows about this bug…???!!

Any help is appreciated.

Regards,

Trent Allday



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