Thanks Chris, we are in SP 2010. I will see what else I can do about it.
Sutha
0450076504
Sent from my iPhone
> On 3 Jul 2014, at 1:25 pm, "Chris Tomich" <chris.tom...@gmail.com> wrote:
>
> Hi Sutha,
>
> So I’m not sure if this is related, but we’ve faced an issue recently with
> SharePoint 2013 and claims authentication. The problem is that the claim
> expires after a set period (in our case it was 60 mins as we are using ACS).
> At this point our users have to re-authenticate in order to be able to
> continue working.
>
> Unfortunately we’ve only just realised this was the error so I don’t yet have
> a solution. For now we’ve just increase the expiry to 8 hours in ACS so that
> people aren’t getting logged out during their typical work day.
>
> Hope this provides some leads.
>
> Kind Regards,
> Chris Tomich
>
> From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf
> Of Sutha Thavaratnarajah
> Sent: Thursday, 3 July 2014 6:51 AM
> To: ozmoss@ozmoss.com
> Subject: Claims Authentication session time-out
>
> Hi All,
>
> One of our key user, after he worked on MS office file for few hours, he try
> to save back. He experienced an error message from SharePoint and the
> document hung after that.
>
> Here is the ULS for that particular time.
>
> Cobalt SubRequestError: FileUnauthorizedAccess HRESULT 0x80004005
>
> Our environment is claims based and in SP 2010.
>
> any idea?
>
> thanks a lot
>
> Sutha Thavaratnarajah
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