Well, I tried to find a direct link to the latest firmware for the Zen Stone, but I had too much trouble with the Creative site. I'd suggest you try the auto update feature on the Creative site. Go to creative.com, select your country and region and then click on Support and then Downloads. There will be a link to the auto update software. You'll have to be using Internet Explorer, and it'll make you install and ActiveX plug in, but it seems to work just fine. I have the latest firmware, so there was nothing for me to install.
If this doesn't work, I have a self installing executable for the latest Zen Stone firmware, although I'm not sure how I got it now! I can send it to you. Please request me to send it to you off line though. My email address is [EMAIL PROTECTED] Remember to try the reset first though. Updating the firmware won't work if you don't have a good USB connection with your Stone. Kathy Szinnyey wrote: > Hi, Christopher and gang! Thanks so much for all your advice. I've done > some of these things, and others I will try. I've spent lots of time > looking for a link to upgrade, or maybe totally re-install the Zen Stone > firmware to no avail yet. So, Christopher, if you could help me find that, > I'd be forever in your debt. I thinkk! Smile. So far, that's my theory as > well, that I need to totally reformat this baby. I think, somewhere in > this process, I may have tried to upgrade this thing from the Zen Stone > Creative Media software, but I think I got this message about no upgrades > being available. I think, also at some point, (remember, this has been my > little ongoing project, ahem), I found out something about reformatting a > device using the Windows Media Player but it made no sense, nor could I find > any such thing in my Windows Media Player menus. Not that much in Windows > Media Player makes sense to me anyway. Grouchy smile. > > So, any help I can get to find where to totally reformat this Zen Stone > could be very much appreciated. > > Okay, I'm off to work at the Library. Y'all are the best! > > Peace, > Kathy > > > > Listen to Kathy and Fred on the Web at > > http://www.live365.com/stations/cityslackers/ > > http://www.fredkate.libsyn.com > > ----- Original Message ----- > From: "Christopher Chaltain" <[EMAIL PROTECTED]> > To: "PC Audio Discussion List" <pc-audio@pc-audio.org> > Sent: Thursday, September 27, 2007 7:36 PM > Subject: Re: Zen Stone Blues > > > >> Have you started with a reset of the Zen Stone? I would try this first >> and then I'd upgrade the firmware doing a complete format as part of >> upgrading the firmware. >> >> First, to reset the Zen Stone, you'll need to perform a pin hole reset. >> There's a tiny hole on top of the Zen Stone, next to the slider switch. >> You'll need to find that hole and use a pin to push a button reset down >> in that hole. It's actually not as bad as it sounds once you've done it >> successfully. >> >> If you're holding the Zen Stone, so that the round button is facing you >> and on the right hand side, where the slider and headphone jack is on >> the top and the USB connector is on the bottom, then the hole you're >> looking for will be on top, next to and just to the right, of the slider >> button. I can barely feel it with my fingers. You'll then need a pin to >> find that hole and depress the button that is found in that hole. >> >> This will reset your Zen Stone and then you should be able to connect it >> to your PC without the IO error. If you still get the IO error then you >> may need to look into your USB device driver, but I doubt that will be >> your problem. >> >> I think you can update the firmware and format the Zen Stone from the >> Creative Media Lite software, but you should also be able to download >> the latest firmware and install that onto your Zen Stone. I'll look into >> this in a bit and post more later. I hope this helps. >> >> Kathy Szinnyey wrote: >> >>> Well, how long ya got? Okay, the short answer is I get this ugly i o >>> error >>> when I try to connect it to my computer. The error says something like, >>> can't open; i o error in device". Something like that. I took it to my >>> computer at work which could sorta kinda see the data on my Zen Stone, >>> but >>> not quite. The Zen, last time I checked, doesn't have a light on when I >>> try >>> to turn it on when it's disconnected from the computer. When it's >>> connected, the Zen gets nice and warm and my computer knows there's Some >>> kind of USB thingie connected to it. I've tried going through each of >>> the >>> troubleshooting steps on the Creative Webpage with no success. I'm glad >>> I >>> payed a discount price for this thing, and I didn't bother to register it >>> (or did I, I'm not sure now), because I knew after my previous experinece >>> with a Muvo, that I'd probably have to return it after it's small >>> warranty >>> ran out. Anyway, short of throwing it out the window, I'm pretty stuck. >>> I've had it for several months and have occasionally come back to it to >>> see >>> if I can get it to do anything. It's like one of those little projects >>> you >>> come b ack to from time to time..Heavy sigh! >>> >>> Kathy >>> >>> >>> >>> Listen to Kathy and Fred on the Web at >>> >>> http://www.live365.com/stations/cityslackers/ >>> >>> http://www.fredkate.libsyn.com >>> >>> ----- Original Message ----- >>> From: "Blackwell, Clifford" <[EMAIL PROTECTED]> >>> To: "PC Audio Discussion List" <pc-audio@pc-audio.org> >>> Sent: Thursday, September 27, 2007 2:29 PM >>> Subject: RE: Zen Stone Blues >>> >>> >>> >>> >>>> I don't know the address of the group for which you are looking. >>>> However, tell us your problem and maybe one of us has a solution. >>>> >>>> -----Original Message----- >>>> From: [EMAIL PROTECTED] >>>> [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Szinnyey >>>> Sent: Thursday, September 27, 2007 2:40 PM >>>> To: PC Audio Discussion List >>>> Subject: Zen Stone Blues >>>> >>>> Hi, gang! My Zen Stone 1gb is very, very ill. I'd be happy to tell you >>>> all my troubles here, but I know there is another list dedicated to mp3 >>>> players and blind folks. Does anyone have a link to that? Or I can >>>> tell you all my sorry tales here if you like. "Sad little smile and big >>>> tears! >>>> >>>> Peace, >>>> Kathy >>>> >>>> >>>> Audio List Help, Guidelines, Archives and more... >>>> http://www.pc-audio.org >>>> >>>> To unsubscribe from this list, send a blank email to: >>>> [EMAIL PROTECTED] >>>> >>>> >>>> Audio List Help, Guidelines, Archives and more... >>>> http://www.pc-audio.org >>>> >>>> To unsubscribe from this list, send a blank email to: >>>> [EMAIL PROTECTED] >>>> >>>> >>>> -- >>>> No virus found in this incoming message. >>>> Checked by AVG Free Edition. >>>> Version: 7.5.488 / Virus Database: 269.13.32/1033 - Release Date: >>>> 9/27/2007 11:06 AM >>>> >>>> >>>> >>>> >>> Audio List Help, Guidelines, Archives and more... >>> http://www.pc-audio.org >>> >>> To unsubscribe from this list, send a blank email to: >>> [EMAIL PROTECTED] >>> >>> >>> >>> >> Audio List Help, Guidelines, Archives and more... >> http://www.pc-audio.org >> >> To unsubscribe from this list, send a blank email to: >> [EMAIL PROTECTED] >> >> >> -- >> No virus found in this incoming message. >> Checked by AVG Free Edition. >> Version: 7.5.488 / Virus Database: 269.13.32/1033 - Release Date: >> 9/27/2007 11:06 AM >> >> >> > > > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] > > > -- Christopher [EMAIL PROTECTED] Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
