It has changed a lot in the last week or so. it was hard to find the book
you want to buy and the library has changed. it is very hard to click on
anything cause most of the time it wouldn't work. also it does not seam to
be keeping up with the book releases. the more reasont big authors in
fantasy the don't have any of there books even though they are released.
this is all to do with amazon i think. they are changing it and not caring
about what happens with audible.co.uk after all we are only small.
-----Original Message-----
From: Clifford Blackwell
Sent: Thursday, May 09, 2013 1:34 PM
To: PC Audio Discussion List
Subject: Re: audible again
It does seem as if UK users are having the greatest number of difficulties.
At what part of the process do things go badly for you?
----- Original Message -----
From: "Joe Bollard" <joebolla...@eircom.net>
To: "pc- audio" <pc-audio@pc-audio.org>
Sent: Thursday, May 09, 2013 4:04 AM
Subject: audible again
hello brian, o boy, what a mess, audible i mean, i spent thirty minutes on
the phone yesterday with a lady in jamaica trying to get her to understand
my problems with audible,, she was very indistinct and couldn't make out
what i was trying to say, eventually she agreed to put my six credits on
hold for three months as i was having difficulty in accessing them, she
then told me that my e mail address could not be found, i gave her my
amazon details, yes, she found me, wow, we're getting somewhere, then she
agreed to send me a password change e mail, along with a contact at
audible to whom i could write and complain about the treatment i've had
from audible, yes, you've guessed it, that was yesterday afternoon and
zilch, i've heard nothing, so for the last time today i'm going to call
audible and if nothing happens i'll forfeit my six credits and cancel
everything, it's gone beyond a joke now, i started having this problem
with audible last december, and it's now may, and i'm still without my
audible books, sorry once again for the rant, but it's really bugging me,
take care, god bless, travel safely, joe bollard, republic of ireland.
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