Not surprised to hear that. It isn't a big leap to believe that much of the 
problem is the result of typical Pentaxian hysteria.
Paul


On Oct 6, 2010, at 5:53 AM, eckinator wrote:

> Greetings, earthlings =)
> (In response to a thread I already deleted from my inbox)
> Just had a talk with Pentax Europe's former technical service manager,
> now 645D service (they will keep that in house) and I learned the
> following:
> - SDM failure rates are monitored and do not exceed those of other components,
> - Pentax is aware of the buzz about the issue but considers it unjustified,
> - not every perceived failure necessarily is one. SDM motors hold a
> charge which depletes after prolonged (months) non-use. Once
> discharged, the lens will no longer focus. The charge takes up to two
> minutes to rebuild, i.e. the lens needs to be left alone for that time
> while connected to a powered on camera. At times, that may still not
> be enough to initially overcome mechanical stiction from the long
> sitting period. Joseph did the right thing basically,
> - no information whether DC will replace SDM but the lineup will see
> more DC lenses eventually,
> - finally as to parts availability at CRIS/Pentax US: this is not the
> case in Europe/Germany - the law requires parts to be kept after
> production ends for 5 years for products costing less than € 500 and
> for 10 years for products costing more than that. In practice, not all
> manufacturers keep parts around that long because of very small
> demands but will offer the customer a current lineup replacement
> product at the cost of repair instead. I took it to mean Pentax does
> some of both. Hence, it might be advisable to ship older items to
> Europe for repair instead.
> HTH Ecke
> 
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