You need to update macOS. The latest keyboards rely upon new infrastructure for 
their 'soft key' functionality, in part, that's only available in later 
versions of the operating system. 

I get calls on issues like this from my brother and one of my friends all the 
time. There's no fixing some of these issues without getting everything to 
either current or to the last, most recent version of the operating system that 
will install on a given machine. It's one of the reasons I always keep my 
computer's operating system up to date, and have virtually no issues to speak 
of. 

G


> On Jan 14, 2019, at 7:06 AM, David J Brooks <pentko...@gmail.com> wrote:
> 
> destroyed my original corded apple keyboard with decaf tea this
> morning. Bought a new keyboard , wireless but it requires 10.12 as
> wireless and i am only on 10.11 but it came with a cord for charging
> and it works that way. Now i cannot use the volume +- keys they take
> me to other items like split screen etc. Any ideas form my apple
> friends.?? to get the volume keystroke to function. Also brightness
> keys do nothing but if i press F13 and 14 they change the brightness.
> Is this because of the OS differences, i thought it would not mattter
> if using the cord.
> 
> Dave
> 
> -- 
> Documenting Life in Rural Ontario.
> www.caughtinmotion.com
> http://brooksinthecountry.blogspot.com/
> York Region, Ontario, Canada


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