How did you configure puppetdb and puppetserver?
On Open Source we usually recommend the puppetlabs-puppetdb module.


> On 31. Oct 2022, at 10:39, Nir Fishler <nir.hab...@gmail.com> wrote:
> 
> Hey Martin,
> 
> Thanks for your reply. 
> 
> There are three files underneath that directory:
> puppetdb-access.log
> puppetdb.log
> puppetdb-status.log
> but all seem to be empty - 0kb
> what does that mean?
> 
> On Monday, October 10, 2022 at 11:03:05 AM UTC+3 Martin Alfke wrote:
>> Hi Nir,
>> 
>> Please check the puppetdb log file for further error investigation.
>> Usually this is located at /var/log/puppetlabs/puppetdb/puppetdb.log
>> 
>> Hth,
>> Martin
>> 
>> 
>> 
>>> On 30. Sep 2022, at 10:30, Nir Fishler <nir.h...@gmail.com <>> wrote:
>>> 
>> 
>>> Hello,
>>> 
>>> puppetserver version: 7.8.0  (CentOS 7) | hostname:  puppet-staging-srv
>>> puppet agent: 7.19
>>> puppetdb: 7.11.0-1focal (Ubuntu 20.04) | hostname: puppet-staging-srv-db
>>> Postgres: 12.12-0ubuntu0.20.04.1
>>> 
>>> Foreman is enabled on Puppetserver.
>>> Postgres is configured to work with SSL.
>>> 
>>> Getting the below error from ANY VM on the network whenever I try to sync 
>>> with Puppet master server.
>>> 
>>> Error message:
>>> Error: Could not retrieve catalog from remote server: Error 500 on SERVER: 
>>> Server Error: Failed to execute 
>>> '/pdb/cmd/v1?checksum=a0d1b67028ed455a4d8b15fd5fc846ca54d4c0a6&version=5&certname=vm-ubuntu20&command=replace_facts&producer-timestamp=2022-09-30T07:47:13.621Z'
>>>  on at least 1 of the following 'server_urls': 
>>> https://puppet-staging-srv-db:8081 <https://puppet-staging-srv-db:8081/>
>>> Warning: Not using cache on failed catalog
>>> Error: Could not retrieve catalog; skipping run
>>> 
>>> However, When I remove the configuration files(puppetdb.conf , values from 
>>> puppet.conf, routes.yaml) from the Puppet master $CONF dir, everything is 
>>> back to normal and sync works.
>>> 
>>> Connection between Puppet master and puppetdb and vice vesra:
>>> [root@puppet-staging-srv puppet] nc -zvw10 puppet-staging-srv-db 8081
>>> Ncat: Version 7.50 ( https://nmap.org/ncat )
>>> Ncat: Connected to 10.111.8.77:8081 <http://10.111.8.77:8081/>.
>>> 
>>> root@puppet-staging-srv-db:~# nc -zvw10 puppet-staging-srv 8140
>>> Connection to puppet-staging-srv 8140 port [tcp/puppet] succeeded!
>>> 
>>> PuppetDB website is UP and shows zero data on 'Active Nodes' and most of 
>>> the fields(see screenshot snap-1.png.)
>>> 
>>> Thanks in advanced!
>>> 
>> 
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>>> <snap-1.png>
>> 
> 
> 
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