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I have a user who is not receiving email from an msn.com account. I sent a test email from a hotmail.com account that she received. We are running qmailtoaster with spamassassin 3.1.5 with Perl 5.8.0 that relays all incoming email to a Microsoft Exchange 2000 server where all mailboxes reside. Users are using Outlook as their email client.
Here is a log from /var/qmail/smtp/ showing the email in question.
@400000004533b62b12111194 tcpserver: pid 11399 from 204.87.111.232 @400000004533b62b121232a4 tcpserver: ok 11399 dellapp02.occa.state.ok.us:204.87.111.228:25 :204.87.111.232::5964 @400000004533b62b1da85e7c CHKUSER accepted sender: from <[EMAIL PROTECTED]::> remote <MXI.occa.state.ok.us:unknown:204.87.111.232> rcpt <> : sender accepted @400000004533b62b39db9b7c CHKUSER relaying rcpt: from <[EMAIL PROTECTED]::> remote <MXI.occa.state.ok.us:unknown:204.87.111.232> rcpt <[EMAIL PROTECTED]> : client allowed to relay @400000004533b62b3abe334c simscan:[11399]:RELAYCLIENT:0.0138s:-:204.87.111.232:[EMAIL PROTECTED]:[EMAIL PROTECTED] @400000004533b62c00afe934 tcpserver: end 11399 status 0
The [EMAIL PROTECTED] mailbox resides on a Windows Exchange 2000 box. When I did a search for all email sent to the recipient ([EMAIL PROTECTED]) the exchange box showed one email sent to her mailbox since 12:00 am. It was my test email that I sent from the hotmail.com account at 1:33 pm today. However, she reports that she never did receive that email either and that neither it nor any emails from [EMAIL PROTECTED] are in her inbox in Outlook although it appears to have been sent to her mailbox when I examine the Exchange server.
Any help is appreciated.
Steve Ingraham Director of Information Services Oklahoma Court of Criminal Appeals 405 522-5343
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