New topic: REALbasic Professional Renewal terms
<http://forums.realsoftware.com/viewtopic.php?t=30470> Page 1 of 1 [ 3 posts ] Previous topic | Next topic Author Message ZekeDragon Post subject: REALbasic Professional Renewal termsPosted: Tue Oct 13, 2009 7:10 pm Joined: Wed Jan 25, 2006 3:20 pm Posts: 7 Location: Torrance, CA I apologize if I've stepped on any toes or am asking this question in the wrong place, but I was interested in finding out if anyone knows how REAL Software handles the situation of renewals after your updates have expired. Right now I've got a license to REALbasic Pro, from 2008r5. I'm interested in updating my version of RB to a more recent one, however, I can't find any information on what happens if I purchase a renewal license now. Is it retroactive and do I have to pay for the time I didn't renew my REALbasic Pro license? Like let's say tomorrow I purchased an additional year of RB Pro updates, and my update license expired in 2008 with 2008r5: (KEY: Green = renewal license valid; Red = Retroactive payment time; Grey = expired time) <---2008r4---------2008r5--------2009r1--------2009r2----------2009r3---------2009r4 (now)--> Do I have to pay retroactively, like so: <---2008r4---------2008r5--------2009r1--------2009r2----------2009r3---------2009r4 (now)-------2009r5---------2010r1-------2010r2--> Or does the license take effect immediately upon purchase and will last for the full time of the update license, ignoring the past expired time: <---2008r4---------2008r5--------2009r1--------2009r2----------2009r3---------2009r4 (now)-------2009r5---------2010r1-------2010r2--> I'm sure there's someone here who knows the answer to this question, I just couldn't find anything on the RS website about it. Thank you for your patience! _________________ REALbasic Professional 2008r5 Ubuntu Linux 8.10 Top dglass Post subject: Re: REALbasic Professional Renewal termsPosted: Tue Oct 13, 2009 7:25 pm Joined: Fri Sep 30, 2005 9:29 am Posts: 607 Location: California Your expired time is ignored. The plan you pay for is good from the day you pay for it till the day it expires. Top Phil M Post subject: Re: REALbasic Professional Renewal termsPosted: Tue Oct 13, 2009 7:56 pm Joined: Fri Sep 30, 2005 12:18 pm Posts: 100 Yeah I had up until REALbasic 2007R1, then took a break for a few years and renewed right when REALbasic 2009R4 came out. My professional subscription is now valid until next year around this time. Top Display posts from previous: All posts1 day7 days2 weeks1 month3 months6 months1 year Sort by AuthorPost timeSubject AscendingDescending Page 1 of 1 [ 3 posts ] -- Over 1500 classes with 29000 functions in one REALbasic plug-in collection. The Monkeybread Software Realbasic Plugin v9.3. http://www.monkeybreadsoftware.de/realbasic/plugins.shtml [email protected]
