You are very welcome. I really never knew it either until I was talking to a woman at the church one day. ...
The next time I had an issue with the telephone company which I could not get resolved to my satisfaction I asked to speak with an American Supervisor. Well, the woman who was trying to help me initially said that there was nothing that could be done. To which I again requested that I speak with a supervisor. Finally she agreed and I did get a more favorable outcome than I would have if I would have continued talking to the overseas customer service representative. So, sometimes you must be firm and make your request a few times--and perhaps it will work. Bottom line--if you don't ask the answer is no. On 6/2/09, Delma <dbl...@centurytel.net> wrote: > > thanks for this > i never new this > ----- Original Message ----- > From: "Sherri Crum" <sssmile...@gmail.com> > To: <RecipesAndMore@googlegroups.com> > Sent: Tuesday, June 02, 2009 7:01 PM > Subject: [RecipesAndMore] Ask for an American > > >> >> I got this from a friend and thought I would share it with the group. >> I didn't edit the original message, just cut and pasted as it was. I >> think whoever originally sent it has some good ideas. >> >> Sherri >> >> ** >> >> Subject: Ask for an american >> >> >> Try to remember this EVERY TIME you have >> to talk to a customer service representative >> and you cannot understand them. I did not >> know that we could do this, but I sure am >> going to try it. Help bring jobs back to the >> U.S.A. Ask for an American! >> >> >> How to save some American jobs and we can help! >> >> >> Hi Everyone, >> >> >> I want to share with you some great information that I found out purely by >> accident. I believe it can also save and create jobs in America while >> giving >> people better customer service. >> >> So how many times have you called a companies service phone line and found >> that the rep. can barely speak English? Once with a major mortgage company >> it was so bad I demanded to speak with someone who spoke English. Right at >> that moment I broke the code, the secret password for customer service. >> >> Come to find out that every American company using overseas operators must >> transfer you to an American rep. by saying....... >> " I want to speak to a representative in America ". >> (Don't take no for an answer on this) >> >> This was confirmed by the American rep. that they must transfer you after >> that request. I've tried it on a half a dozen major companies including >> cable, bank, phone and mortgage companies. It works every time and I >> actually get my issues taken care of. >> >> Last thing to help save even more jobs.... don't use the automated check >> out >> lanes they are pushing at the big box stores. Once again I found out that >> if >> we use those check outs rather than cashiers people loose their jobs too. >> I've refused to use the automated check outs and have had two cashiers >> already thank me for help saving their job.. >> >> > > > > > > --~--~---------~--~----~------------~-------~--~----~ Access the Recipes And More list archives at: http://www.mail-archive.com/recipesandmore%40googlegroups.com/ Visit the group home page at: http://groups.google.com/group/RecipesAndMore -~----------~----~----~----~------~----~------~--~---
