While these are excellent steps, the order can vary depending on
circumstances and resources.
New installation, for example, try device on another computer would
be up higher in the steps for me because I do have access to many
computers that I use for testing and it would be quick and easy to
test.
>SCSI troubleshooting:
>Clean heads
>Isolate device
>Change media
>Change brand of media
>Change cable
>Change terminator
>Update/Reinstall SCSI adapter drivers
>Update/Reinstall SCSI adapter firmware
>Remove all other backup software
>Try the device on another computer
>
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