Hi All! I am running on SUSE LINUX 10.0. First I ran
./configure --prefix=/data/web/public_html/rt/ --with-db-rt-pass=rtpassword --with-web-group=www --with-web-user=webuser Then, after repeatedly running make fixdeps and having to install the Cache module by hand, make testdeps says "Everything was found.", so I would think I should to believe this. make install gives me "Congratulations. RT has been installed." I copy RT_Config.pm to RT_SiteConfig.pm and change the DB user and password. I then run mysql to add the user and set the password. Running make initialize-database as root (i.e. "a user with permission to read RT's configuration file"), I get Can't locate UNIVERSAL/require.pm in @INC (@INC contains: /data/home/homejimmo/public_html/rt/lib /usr/lib/perl5/5.8.7/i586-linux-thread-multi /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.7/i586-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl .) at /data/home/homejimmo/public_html/rt/lib/RT/Interface/Email.pm line 53. Followed by a long list of "Compilation failed in require" lines. (I can provide these if necessary). I find no "require.pm" anywhere on the system. find / -type f -name require.pm shows nothing. I did a search on the RT wiki for "require.pm" and found "0 Pages". On the ManualInstallation page on the wiki it says: 5.2 Drop DB if something goes wrong If the make fails, type: make dropdb fix whatever's broken, and start over from step "init DB" step. Sorry, but that was not very helpful. I googled on "require.pm request tracker" as well as "UNIVERSAL/require.pm" and found liltte useful information. After using cpan to install the UNIVERSAL::require package, I was able to run make initialize-database successully. At least it seems to be successful. I have looked through the available doc and despite the message "Everything was found", things were missing. Is this a bug in the installation? Regards, Jim Mohr -- --------------------------------------- "Be more concerned with your character than with your reputation. Your character is what you really are while your reputation is merely what others think you are." -- John Wooden --------------------------------------- Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info --------------------------------------- NOTE: All messages sent to me in response to my posts to newsgroups, forums or mailing-lists are subject to reposting. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com