Hi.., Could you please help me with the Initial mail set-up configuration. Which MTA have you been using...and whether you use fetchmail or some other program to get to your POP3 server.
Regards, Yogesh On 4/15/08, Dominic Lepiane <[EMAIL PROTECTED]> wrote: > Dear RT Users, > > I just upgraded from 3.0.11 to 3.6.6 (as per my earlier more panicked emails > about my config issues. I have that all sorted out and most everything is > fine, just fine. > > The one odd problem one of the users has noticed is that some text > attachments are no longer being displayed inline. Normal email messages are > fine. They come in something like this: > > Subject: RE: [PGR #92694] Firefly MV: LED flashing > Date: Mon, 7 Apr 2008 16:53:42 +0200 > To: <[EMAIL PROTECTED]> > From: Oliver Machui <[EMAIL PROTECTED]> > Download (untitled) [text/plain 289b] > > And the message follows. > > However, we have some web-form generated email messages that come in and the > body of those messages does not display inline. They look basically the > same: > > Subject: RMA Report: Firefly MV S/N 7140913 > Date: Wed, 2 Apr 2008 08:37:30 -0700 > To: <[EMAIL PROTECTED]> > From: <[EMAIL PROTECTED]> > Download RMA_Firefly MV_7140913.txt [text/plain 1.8k] > > Except the body is not displayed and staff instead have to use the provided > Download link. > > I tried tweaking what settings I could find in the SiteConfig that seemed to > be of any relevance: > > Set($MaxInlineBody, 10000000); > Set($SuppressInlineTextFiles, 0); > > Neither of these seem to have any effect. > > And just to clarify, in RT 3.0.11, these messages are displayed inline. > This is only a problem in 3.6.6. And this does affect new messages that > have come in since the upgrade, so it's not just some oddity with > pre-upgrade data. > > Thanks in advance, > > -- > Dominic Lepiane > Network Administrator > Point Grey Research > 604 730 9937 x283 > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com