Re: basic api access token - 20 days no response

[Joe Hall]

Hi,

Checking back in on this gap. Any update?

Thanks,
Joe

On Monday, February 26, 2024 at 11:16:35 AM UTC-8 Joe Hall wrote:

> Hi Team,
>
> We're urgently in need for this standard access. Can you share when/how we 
> can proceed on this?
>
> Thanks,
> Joe
>
> On Tuesday, February 20, 2024 at 6:48:14 PM UTC-8 Joe Hall wrote:
>
>> Hi Team,
>>
>> Any update here?
>>
>> Thanks,
>> Joe
>>
>> On Friday, February 16, 2024 at 12:43:26 AM UTC-8 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for getting back to u
>>>
>>> ++@Compliance team, please assist the user with the API - Standard 
>>> access request.
>>>
>>> Summary: The user has applied for Standard access with the below 
>>> details. 
>>>
>>>
>>>
>>>- Google Ads Manager Account (MCC) ID: 715-138-8450 
>>>
>>>
>>>- Cases ID: Not Received 
>>>- Access level : Basic Access 
>>>
>>> Do reach out to the Google Ads API support 
>>>  team for any 
>>> queries related to the API.
>>>
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3ID:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>  
>>>
>>>

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Re: basic api access token

[Tableau Admin]

Hello,

I am still waiting to hear anything about this application.. Can you please 
help? We have not received any communication on the status of this request, 
it remains "In progress" for 2.5 months now.

On Monday, February 12, 2024 at 4:40:56 PM UTC-7 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you've applied for the 
> basic access and haven't received a response. Since the access requests are 
> handled by the Google Ads API Compliance team, we are transferring the case 
> to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 499-029-0839 
>- Cases ID: 7-116135377 
>
> Do reach out to the 
> *Google Ads API* 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3Nr:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: basic api access token - 20 days no response

[Joe Hall]

Hi Team,

We're urgently in need for this standard access. Can you share when/how we 
can proceed on this?

Thanks,
Joe

On Tuesday, February 20, 2024 at 6:48:14 PM UTC-8 Joe Hall wrote:

> Hi Team,
>
> Any update here?
>
> Thanks,
> Joe
>
> On Friday, February 16, 2024 at 12:43:26 AM UTC-8 Google Ads API Forum 
> Advisor wrote:
>
>> Hi,
>>
>> Thank you for getting back to u
>>
>> ++@Compliance team, please assist the user with the API - Standard access 
>> request.
>>
>> Summary: The user has applied for Standard access with the below details. 
>>
>>
>>
>>- Google Ads Manager Account (MCC) ID: 715-138-8450 
>>
>>
>>- Cases ID: Not Received 
>>- Access level : Basic Access 
>>
>> Do reach out to the Google Ads API support 
>>  team for any 
>> queries related to the API.
>>
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3ID:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>  
>>
>>

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Re: basic api access token - 20 days no response

[Joe Hall]

Hi Team,

Any update here?

Thanks,
Joe

On Friday, February 16, 2024 at 12:43:26 AM UTC-8 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to u
>
> ++@Compliance team, please assist the user with the API - Standard access 
> request.
>
> Summary: The user has applied for Standard access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 715-138-8450 
>
>
>- Cases ID: Not Received 
>- Access level : Basic Access 
>
> Do reach out to the Google Ads API support 
>  team for any 
> queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3ID:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>  
>
>

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Re: basic api access token - 20 days no response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to u

++@Compliance team, please assist the user with the API - Standard access 
request.

Summary: The user has applied for Standard access with the below details.

Google Ads Manager Account (MCC) ID: 715-138-8450
Cases ID: Not Received
Access level : Basic Access

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3ID:ref"

Thanks,

Google Ads API Team

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Re: basic api access token - 20 days no response

[Joe Hall]

I just reapplied again and it didn't provide any case id, just the 
screenshot below

[image: case.png]

On Monday, February 12, 2024 at 2:39:48 PM UTC-8 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that your issue is that you 
> applied for API - Basic Access, but you have not received any response. 
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
> Summary: The user has applied for API access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 715-138-8450 
>
>
>- Cases ID: requested 
>- Access type: Basic Access 
>
> Do reach out to the Google Ads API support team 
> , for any 
> queries related to the API. You can send the details via Reply privately to 
> the author option, or direct private reply to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3ID:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: basic api access token - 20 days no response

[Joe Hall]

Hi,

I don't have the case ID it generated. 

@Compliance, are you able to support this?

Thanks,
Joe

On Monday, February 12, 2024 at 2:39:48 PM UTC-8 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that your issue is that you 
> applied for API - Basic Access, but you have not received any response. 
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
> Summary: The user has applied for API access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 715-138-8450 
>
>
>- Cases ID: requested 
>- Access type: Basic Access 
>
> Do reach out to the Google Ads API support team 
> , for any 
> queries related to the API. You can send the details via Reply privately to 
> the author option, or direct private reply to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3ID:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: basic api access token - awaiting response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

++@Compliance team, please see the updated email from the user:

​​As mentioned, we did not receive a case ID, nor any email confirmation 
for the application form submission or the contact form.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3FE:ref"

Thanks,

Google Ads API Team

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Re: basic api access token - awaiting response

[Philippa Ratjens]

Thank you for raising this to the Compliance Team. 

As mentioned, we did not receive a case ID, nor any email confirmation for 
the application form submission or the contact form. 

Thanks
Philippa 

On Tuesday, February 13, 2024 at 9:13:46 AM UTC+11 Google Ads API Forum 
Advisor wrote:

> Hi Philippa,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request and the user did not receive the Case ID.
>
> Summary: The user has applied for the basic access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 240-552-3698 <(240)%20552-3698> 
>
>
>- Cases ID: requested 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3FE:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: basic api access token

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Thank you for reaching out to Google Ads API Support.

Please note that with regards to concerns related to the granting and approval 
process of these tokens are already outside of the scope of the Google Ads API 
support team as our team specializes in Google Ads API-related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf.

Additionally, please provide the Case ID to the Compliance team if there is any 
generated on your end when you submit the application. This is so that the 
Compliance team can further assist you with your concern.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted the API Basic Access application and hasn't heard any 
response. This was submitted a couple of days ago.

Case ID (requested)
Google Ads manager account (MCC) ID : 457-231-7768

Have a great day.

This message is in relation to case "ref:_00D1U1174p._5004Q2mWOVr:ref"

Thanks,

Google Ads API Team

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