[android-developers] Re: App upgrade (with zipalign) causes force closes/disappearing of app icon

2009-11-05 Thread chrispix
We are experiencing the exact same issues w/ the Copy Protection bit
on upgrades on Hero.  It is causing use sever headaches w/ user
upgrades. We will have to let them know to backup the user data,
uninstall, then re-install. Any new update on this?

Chris.

On Nov 3, 3:15 pm, fadden fad...@android.com wrote:
 On Nov 3, 11:44 am, Rafael Sanches ra...@users.sourceforge.net
 wrote:

  what happens with my app is that when a update or a install occurs I
  see the icon. When i restart my htc hero the app icon disappears. But
  it happens only after the restart.

 Does this happen on anything other than the HTC Hero?  The emulator or
 any other device?

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[android-developers] Re: App upgrade (with zipalign) causes force closes/disappearing of app icon

2009-11-03 Thread fadden
On Nov 3, 11:44 am, Rafael Sanches ra...@users.sourceforge.net
wrote:
 what happens with my app is that when a update or a install occurs I
 see the icon. When i restart my htc hero the app icon disappears. But
 it happens only after the restart.

Does this happen on anything other than the HTC Hero?  The emulator or
any other device?

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[android-developers] Re: App upgrade (with zipalign) causes force closes/disappearing of app icon

2009-11-03 Thread Rafael Sanches
Hi,

what happens with my app is that when a update or a install occurs I
see the icon. When i restart my htc hero the app icon disappears. But
it happens only after the restart.

any ideas?

thanks
rafael

On Oct 2, 12:56 am, SCMSoft scms...@gmail.com wrote:
 Now we think about it more, this release was also the first release
 for which we switched on the copy protection bit. Can it be that
 there is something broken in upgrading from a non-protected APK to a
 protected one?
 We haven't been able to reproduce it ourselves, but yesterday alone
 got another 5 emails from users to which the same happened, and in all
 cases a full uninstall + reinstall fixed it.

 On Oct 1, 6:58 pm, Dianne Hackborn hack...@android.com wrote:

  zipalign should have no impact on the running of your app at all, except for
  making some ways the system accesses it faster and lighter since it doesn't
  need to copy data out of your app.  All applications built in to the system
  have always had zipalign run on them.

  On Thu, Oct 1, 2009 at 12:52 AM, SCMSoft scms...@gmail.com wrote:

   Hi,
   Almost all our users complain that after upgrading to the newest
   version of our Camera Pro app, either the app crashes or the icon is
   not showing up anymore in the home screen. The problem seems to be
   gone after deinstalling and reinstalling the app.
   How can it be possible that the icon is gone? This is the first
   version we used zipalign on, can this have something to do with it?

   Thanks,
   Swiss Codemonkey team

  --
  Dianne Hackborn
  Android framework engineer
  hack...@android.com

  Note: please don't send private questions to me, as I don't have time to
  provide private support, and so won't reply to such e-mails.  All such
  questions should be posted on public forums, where I and others can see and
  answer them.



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[android-developers] Re: App upgrade (with zipalign) causes force closes/disappearing of app icon

2009-10-02 Thread SCMSoft

Now we think about it more, this release was also the first release
for which we switched on the copy protection bit. Can it be that
there is something broken in upgrading from a non-protected APK to a
protected one?
We haven't been able to reproduce it ourselves, but yesterday alone
got another 5 emails from users to which the same happened, and in all
cases a full uninstall + reinstall fixed it.

On Oct 1, 6:58 pm, Dianne Hackborn hack...@android.com wrote:
 zipalign should have no impact on the running of your app at all, except for
 making some ways the system accesses it faster and lighter since it doesn't
 need to copy data out of your app.  All applications built in to the system
 have always had zipalign run on them.

 On Thu, Oct 1, 2009 at 12:52 AM, SCMSoft scms...@gmail.com wrote:

  Hi,
  Almost all our users complain that after upgrading to the newest
  version of our Camera Pro app, either the app crashes or the icon is
  not showing up anymore in the home screen. The problem seems to be
  gone after deinstalling and reinstalling the app.
  How can it be possible that the icon is gone? This is the first
  version we used zipalign on, can this have something to do with it?

  Thanks,
  Swiss Codemonkey team

 --
 Dianne Hackborn
 Android framework engineer
 hack...@android.com

 Note: please don't send private questions to me, as I don't have time to
 provide private support, and so won't reply to such e-mails.  All such
 questions should be posted on public forums, where I and others can see and
 answer them.
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[android-developers] Re: App upgrade (with zipalign) causes force closes/disappearing of app icon

2009-10-01 Thread Dianne Hackborn
zipalign should have no impact on the running of your app at all, except for
making some ways the system accesses it faster and lighter since it doesn't
need to copy data out of your app.  All applications built in to the system
have always had zipalign run on them.

On Thu, Oct 1, 2009 at 12:52 AM, SCMSoft scms...@gmail.com wrote:


 Hi,
 Almost all our users complain that after upgrading to the newest
 version of our Camera Pro app, either the app crashes or the icon is
 not showing up anymore in the home screen. The problem seems to be
 gone after deinstalling and reinstalling the app.
 How can it be possible that the icon is gone? This is the first
 version we used zipalign on, can this have something to do with it?

 Thanks,
 Swiss Codemonkey team

 



-- 
Dianne Hackborn
Android framework engineer
hack...@android.com

Note: please don't send private questions to me, as I don't have time to
provide private support, and so won't reply to such e-mails.  All such
questions should be posted on public forums, where I and others can see and
answer them.

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[android-developers] Re: App upgrade (with zipalign) causes force closes/disappearing of app icon

2009-10-01 Thread fadden

On Oct 1, 12:52 am, SCMSoft scms...@gmail.com wrote:
 Almost all our users complain that after upgrading to the newest
 version of our Camera Pro app, either the app crashes or the icon is
 not showing up anymore in the home screen. The problem seems to be
 gone after deinstalling and reinstalling the app.
 How can it be possible that the icon is gone? This is the first
 version we used zipalign on, can this have something to do with it?

How is it crashing?  Exception?  Native crash?  What does logcat show?

This happens on an upgrade-install but not uninstall/reinstall?  Is it
100% reproducible?  (You say your users are seeing it; are *you*
seeing it?)

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[android-developers] Re: App upgrade (with zipalign) causes force closes/disappearing of app icon

2009-10-01 Thread n.a

I had the same problem with my app. I found that there is a bug in the
export function in Eclipse in windows.
When you pick the location where you want your .apk to be exported
make sure that you don't see a double back slash.

For example: C:\\App.apk
if you export the apk this way it will be broken and when you upload
it to the android market you won't see the icon and the upload process
will fail with an error that says the server couldn't process the apk.

You must change the path to: C:\App.apk


On Oct 1, 10:52 am, SCMSoft scms...@gmail.com wrote:
 Hi,
 Almost all our users complain that after upgrading to the newest
 version of our Camera Pro app, either the app crashes or the icon is
 not showing up anymore in the home screen. The problem seems to be
 gone after deinstalling and reinstalling the app.
 How can it be possible that the icon is gone? This is the first
 version we used zipalign on, can this have something to do with it?

 Thanks,
 Swiss Codemonkey team

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[android-developers] Re: App upgrade (with zipalign) causes force closes/disappearing of app icon

2009-10-01 Thread Xavier Ducrohet

On Thu, Oct 1, 2009 at 10:47 AM, n.a devuni...@gmail.com wrote:

 I had the same problem with my app. I found that there is a bug in the
 export function in Eclipse in windows.
 When you pick the location where you want your .apk to be exported
 make sure that you don't see a double back slash.

 For example: C:\\App.apk
 if you export the apk this way it will be broken and when you upload
 it to the android market you won't see the icon and the upload process
 will fail with an error that says the server couldn't process the apk.

 You must change the path to: C:\App.apk

This makes no sense. we just tried to do exactly that (export to
C:\\foo.apk) and had no problem installing and running the app.
(The test was done on Vista)

By the way, the file selector shouldn't generate double backslash
anyway. Did you type this yourself?

Xav
-- 
Xavier Ducrohet
Android SDK Tech Lead
Google Inc.

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