[Arsperl-users] ars_APIVersion - wrong returns?
Hello, I'm playing around with what ars_APIVersion returns, because in our company it's likely that they want to exclude too old api versions. Now, I compiled ARSPerl against a 7.0.1 ARS Lib - which works nicely. I edited the Makefile.PL a little, and now wanted to ask - how do you determine the API Version? I've looked at the Makefile.PL, which can output the Version (by reading the ar.h), which works pretty nice. What's overlooked: serverReleaseFromAPIVersion is missing 7.0 = 12 (currently, all 7.0 have the api version 12, 7.1 has 13). Enabling the checks for the api version in the Makefile.PL returns ars_APIVersion: 9 What's the reason ARSPerl returns 9 in this case, when I have the ars libs with version 12, and even the Makefile.PL recognizes i've got a version 12? Seems like a little bug, and I'd appreciate any advice how to fix that. I looked trough the code, but couldn't seem to find the position where the ARS API Version is set (?). Do you receive that wrong value from the compiled libraries? Maybe, there's a little mistake done by BMC releasing those unix libs? Thanks, Georg - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users
Re: [Arsperl-users] ARSPerl on Windows 2003 server
I upgraded to Perl 5.8 and it works. Thanks for the help! No need to create the ppd package just for me. On Wed, Sep 24, 2008 at 3:11 AM, Michiel Beijen [EMAIL PROTECTED]wrote: I guess that would be Perl 5.10? I made the PPD file for Perl 5.8 so I guess it is best to download that Perl version from ActiveState. I'll try to create an updated ppd package with ARSperl 1.91 and Perl 5.10 and make it available some time next week. Regards, Michiel On Tue, Sep 23, 2008 at 10:17 PM, Jonathan Livingston [EMAIL PROTECTED] wrote: I'm trying to use the ppd to do the install, but it's reporting ppm install failed: The PPD does not provide code to install for this platform. I am on Windows 2003 Enterprise 32-bit and using Perl 5.1. On Tue, Sep 23, 2008 at 3:49 PM, LJ Longwing [EMAIL PROTECTED] wrote: I always use the ppd file...the latest version I have found with a ppd published is 1.90. just do a google for arsperl ppd 1.90 and you should find the same ppd I found last week. Then you can extract that zip file (including the sub folders)...and then you can use PPM to install. From: Jonathan Livingston [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 23, 2008 8:15 AM To: arsperl-users@arsperl.org Subject: [Arsperl-users] ARSPerl on Windows 2003 server Hello all, I've been trying to get ARSperl working on a Windows 2003 server. Initially, I was trying to load and compile on the server. When I figured out that I needed a C compiler, I had to stop there. The server doesn't have a C compilter and I can't load one on a production server. Next, I tried trying to use the zip file with the precompiled option and using 'ppm install' to install it. However, ppm reported that it doesn't provide code for this platform. So, I took the tar file and extracted the files to their proper places. Now when I try to run arsperl, I get an unhandled exception within the ARS.dll. Does anyone have this working on a Windows 2003 server? Thanks in advance for any help. - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users
Re: [Arsperl-users] ars_APIVersion - wrong returns?
Up to version 1.90 ars_APIVersion was returning the value of AR_EXPORT_VERSION (from arstruct.h) instead of AR_CURRENT_API_VERSION. This has been changed with version 1.91. You didn't mention what ARSperl version you are using, but it probably can't be 1.91 (or else I'd be very surprised). Regards, Thilo Georg Grabler wrote: Hello, I'm playing around with what ars_APIVersion returns, because in our company it's likely that they want to exclude too old api versions. Now, I compiled ARSPerl against a 7.0.1 ARS Lib - which works nicely. I edited the Makefile.PL a little, and now wanted to ask - how do you determine the API Version? I've looked at the Makefile.PL, which can output the Version (by reading the ar.h), which works pretty nice. What's overlooked: serverReleaseFromAPIVersion is missing 7.0 = 12 (currently, all 7.0 have the api version 12, 7.1 has 13). Enabling the checks for the api version in the Makefile.PL returns ars_APIVersion: 9 What's the reason ARSPerl returns 9 in this case, when I have the ars libs with version 12, and even the Makefile.PL recognizes i've got a version 12? Seems like a little bug, and I'd appreciate any advice how to fix that. I looked trough the code, but couldn't seem to find the position where the ARS API Version is set (?). Do you receive that wrong value from the compiled libraries? Maybe, there's a little mistake done by BMC releasing those unix libs? Thanks, Georg - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users
Re: [Arsperl-users] ars_APIVersion - wrong returns?
Hi, I'm sorry, I missed testing it with the latest Version (even when i knew there was 1.91 around ..). I really was using 1.90 I just tried it on a RHEL5 testbox, and it works properly. Sorry for this :/ Thanks for the fast answer, Thilo! Kind regards, Georg On Wed, Sep 24, 2008 at 4:07 PM, Thilo Stapff [EMAIL PROTECTED]wrote: Up to version 1.90 ars_APIVersion was returning the value of AR_EXPORT_VERSION (from arstruct.h) instead of AR_CURRENT_API_VERSION. This has been changed with version 1.91. You didn't mention what ARSperl version you are using, but it probably can't be 1.91 (or else I'd be very surprised). Regards, Thilo Georg Grabler wrote: Hello, I'm playing around with what ars_APIVersion returns, because in our company it's likely that they want to exclude too old api versions. Now, I compiled ARSPerl against a 7.0.1 ARS Lib - which works nicely. I edited the Makefile.PL a little, and now wanted to ask - how do you determine the API Version? I've looked at the Makefile.PL, which can output the Version (by reading the ar.h), which works pretty nice. What's overlooked: serverReleaseFromAPIVersion is missing 7.0 = 12 (currently, all 7.0 have the api version 12, 7.1 has 13). Enabling the checks for the api version in the Makefile.PL returns ars_APIVersion: 9 What's the reason ARSPerl returns 9 in this case, when I have the ars libs with version 12, and even the Makefile.PL recognizes i've got a version 12? Seems like a little bug, and I'd appreciate any advice how to fix that. I looked trough the code, but couldn't seem to find the position where the ARS API Version is set (?). Do you receive that wrong value from the compiled libraries? Maybe, there's a little mistake done by BMC releasing those unix libs? Thanks, Georg - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100url=/ -- Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users
[Arsperl-users] Problem with attachments via web
Hello All,
I have a web page where I accept attachments for submission into Remedy. As of
right now the ticket gets submitted and the attachment filename comes through
but I'm getting zero length attachments. Here's the code, anyone got a thought
or suggestion?
if(($name $email $phone $code $reqcat $reqtyp $desc) ||
$reqid) {
$ctrl = ars_Login(suncoast, xx, xx);
if(!$ctrl) { $err=Cannot login to remedy server - $ars_errstr; }
else {
%fldtab = ars_GetFieldTable($ctrl, $schema);
if(!%fldtab) { $err=Cannot get field table from remedy - $ars_errstr; }
}
}
if(!$err $name $email $phone $code $reqcat $reqtyp $desc) {
my @fields = ();
push(@fields, 7, 0);
push(@fields, 8, 'Submitted via web, please supply a proper description');
push(@fields, 536870931, $code);
push(@fields, 536871062, $name);
push(@fields, 536871065, $phone);
push(@fields, 536871067, $email);
push(@fields, 536871089, $desc);
push(@fields, 10014, $reqcat);
push(@fields, 10039, $reqtyp);
my @fieldids = (95008,95009,95010,950001021);
my $k; my $line;
my @unlinkfiles = ();
for $k($cgi-param) {
if(length($k)0) {
if(substr($k,0,6) eq 'attach') {
my $n=$k;
my $v=$cgi-param($n);
if (-f $v) {
my @s=stat($v);
$v=~m/^.*(\\|\/)(.*)/; # strip the remote path and keep the filename
my $filename = $2;
$out = $out . Thanks for $filename ($s[7] bytes). ;
my $tempfile = tmpnam();
push(@unlinkfiles,$tempfile);
open(OUTP,$tempfile); open(INP,$v); while($line = INP) { print OUTP
$line; } close(INP); close(OUTP);
my %f=(file = $tempfile, name = $filename, size = $s[7]);
push(@fields, shift(@fieldids), \%f);
}
}
}
}
$submittedreqid = ars_CreateEntry($ctrl, $schema, @fields);
if(!$submittedreqid) { $err=Cannot create remedy ticket - $ars_errstr; }
unlink @unlinkfiles;
}
Thanks for the eyes!
_
From: Jonathan Livingston [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 23, 2008 1:17 PM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] ARSPerl on Windows 2003 server
I'm trying to use the ppd to do the install, but it's reporting ppm install
failed: The PPD does not provide code to install for this platform. I am on
Windows 2003 Enterprise 32-bit and using Perl 5.1.
On Tue, Sep 23, 2008 at 3:49 PM, LJ Longwing [EMAIL PROTECTED] wrote:
I always use the ppd file...the latest version I have found with a ppd
published is 1.90. just do a google for arsperl ppd 1.90 and you should find
the same ppd I found last week. Then you can extract that zip file (including
the sub folders)...and then you can use PPM to install.
_
From: Jonathan Livingston [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 23, 2008 8:15 AM
To: arsperl-users@arsperl.org
Subject: [Arsperl-users] ARSPerl on Windows 2003 server
Hello all,
I've been trying to get ARSperl working on a Windows 2003 server. Initially, I
was trying to load and compile on the server. When I figured out that I needed
a C compiler, I had to stop there. The server doesn't have a C compilter and I
can't load one on a production server. Next, I tried trying to use the zip file
with the precompiled option and using 'ppm install' to install it. However, ppm
reported that it doesn't provide code for this platform. So, I took the tar
file and extracted the files to their proper places. Now when I try to run
arsperl, I get an unhandled exception within the ARS.dll. Does anyone have this
working on a Windows 2003 server?
Thanks in advance for any help.
-
This SF.Net email is sponsored by the Moblin Your Move Developer's challenge
Build the coolest Linux based applications with Moblin SDK win great prizes
Grand prize is a trip for two to an Open Source event anywhere in the world
http://moblin-contest.org/redirect.php?banner_id=100url=/
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Re: [Arsperl-users] Problem with attachments via web
Well...I'm not by any means a perl guru, but here ya go with an attempt at
help
I would try commenting out the unlink @unlinkfiles; lines at the bottom,
then look at the files that you would have normally deleted, and see if they
are also 0 length files, this will tell you if the problem is with the
generation of the files or if it's the attachment into Remedy that's causing
issues.
http://search.cpan.org/src/JMURPHY/ARSperl-1.91/html/manual/ds_attach_hash.h
tml
that site gives the hash returned when you are getting an entry with an
attachment, but doesn't do much to tell you how to add the attachment into
Remedy, in this case the documents are a bit sparse...
_
From: Steve McDonald [mailto:[EMAIL PROTECTED]
Sent: Wednesday, September 24, 2008 4:12 PM
To: ARSperl User Discussion
Subject: [Arsperl-users] Problem with attachments via web
Hello All,
I have a web page where I accept attachments for submission into Remedy. As
of right now the ticket gets submitted and the attachment filename comes
through but I'm getting zero length attachments. Here's the code, anyone
got a thought or suggestion?
if(($name $email $phone $code $reqcat $reqtyp $desc) ||
$reqid) {
$ctrl = ars_Login(suncoast, xx, xx);
if(!$ctrl) { $err=Cannot login to remedy server - $ars_errstr; }
else {
%fldtab = ars_GetFieldTable($ctrl, $schema);
if(!%fldtab) { $err=Cannot get field table from remedy - $ars_errstr; }
}
}
if(!$err $name $email $phone $code $reqcat $reqtyp
$desc) {
my @fields = ();
push(@fields, 7, 0);
push(@fields, 8, 'Submitted via web, please supply a proper description');
push(@fields, 536870931, $code);
push(@fields, 536871062, $name);
push(@fields, 536871065, $phone);
push(@fields, 536871067, $email);
push(@fields, 536871089, $desc);
push(@fields, 10014, $reqcat);
push(@fields, 10039, $reqtyp);
my @fieldids = (95008,95009,95010,950001021);
my $k; my $line;
my @unlinkfiles = ();
for $k($cgi-param) {
if(length($k)0) {
if(substr($k,0,6) eq 'attach') {
my $n=$k;
my $v=$cgi-param($n);
if (-f $v) {
my @s=stat($v);
$v=~m/^.*( file://\\|\/)(.*)/ \\|\/)(.*)/; # strip the remote path
and keep the filename
my $filename = $2;
$out = $out . Thanks for $filename ($s[7] bytes). ;
my $tempfile = tmpnam();
push(@unlinkfiles,$tempfile);
open(OUTP,$tempfile); open(INP,$v); while($line = INP) { print
OUTP $line; } close(INP); close(OUTP);
my %f=(file = $tempfile, name = $filename, size = $s[7]);
push(@fields, shift(@fieldids), \%f);
}
}
}
}
$submittedreqid = ars_CreateEntry($ctrl, $schema, @fields);
if(!$submittedreqid) { $err=Cannot create remedy ticket - $ars_errstr; }
unlink @unlinkfiles;
}
Thanks for the eyes!
_
From: Jonathan Livingston [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 23, 2008 1:17 PM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] ARSPerl on Windows 2003 server
I'm trying to use the ppd to do the install, but it's reporting ppm install
failed: The PPD does not provide code to install for this platform. I am on
Windows 2003 Enterprise 32-bit and using Perl 5.1.
On Tue, Sep 23, 2008 at 3:49 PM, LJ Longwing [EMAIL PROTECTED] wrote:
I always use the ppd file...the latest version I have found with a ppd
published is 1.90. just do a google for arsperl ppd 1.90 and you should
find the same ppd I found last week. Then you can extract that zip file
(including the sub folders)...and then you can use PPM to install.
_
From: Jonathan Livingston [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 23, 2008 8:15 AM
To: arsperl-users@arsperl.org
Subject: [Arsperl-users] ARSPerl on Windows 2003 server
Hello all,
I've been trying to get ARSperl working on a Windows 2003 server. Initially,
I was trying to load and compile on the server. When I figured out that I
needed a C compiler, I had to stop there. The server doesn't have a C
compilter and I can't load one on a production server. Next, I tried trying
to use the zip file with the precompiled option and using 'ppm install' to
install it. However, ppm reported that it doesn't provide code for this
platform. So, I took the tar file and extracted the files to their proper
places. Now when I try to run arsperl, I get an unhandled exception within
the ARS.dll. Does anyone have this working on a Windows 2003 server?
Thanks in advance for any help.
-
This SF.Net email is sponsored by the Moblin Your Move Developer's challenge
Build the coolest Linux based applications with Moblin SDK win great
prizes
Grand prize is a trip for two to an Open Source event anywhere in the world
http://moblin-contest.org/redirect.php?banner_id=100
http://moblin-contest.org/redirect.php?banner_id=100url=/ url=/
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